Customer Experience Coordinator
2 weken geleden
We are seeking a Customer Experience Coordinator to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The successful candidate will be responsible for:
- Responding to customer inquiries via phone, email, and chat
- Troubleshooting customer issues and providing technical support
- Documenting customer interactions and providing feedback to management
- Identifying customer needs and providing solutions
- Maintaining customer satisfaction and loyalty
The ideal candidate should have:
- A Bachelor's degree in a related field
- At least two years of customer service experience
- Excellent communication and problem-solving skills
- Strong customer service orientation
- Knowledge of customer service software and databases
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Customer Experience Associate
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