Customer Experience Coordinator

2 weken geleden


Amstelveen, Noord-Holland, Nederland beBee Professionals Voltijd

We are seeking a Customer Experience Coordinator to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.

The successful candidate will be responsible for:

  • Responding to customer inquiries via phone, email, and chat
  • Troubleshooting customer issues and providing technical support
  • Documenting customer interactions and providing feedback to management
  • Identifying customer needs and providing solutions
  • Maintaining customer satisfaction and loyalty

The ideal candidate should have:

  • A Bachelor's degree in a related field
  • At least two years of customer service experience
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Knowledge of customer service software and databases


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