Technical Service Specialist
2 maanden geleden
Job Summary
We are seeking a highly skilled Technical Service Specialist to join our team at Electronic Theatre Controls. As a key member of our technical support team, you will be responsible for repairing and maintaining our lighting and control equipment for the entertainment industry.
Key Responsibilities
- Investigate and resolve technical issues with our equipment, including demo and loan units.
- Prepare and test demo and loan equipment for shipment to customers.
- Provide technical support to customers via phone and email.
- Collaborate with our Technical Service Admin team to facilitate returns and ensure accurate registration in our system.
- Provide training and guidance to internal staff, external technicians, and customers on proper repair and maintenance procedures.
- Support our sales team at trade shows and events.
- Contribute to the development of new products and services.
Requirements
- Completed MBO degree in a technical field, such as electronics or a related field.
- At least 3 years of experience in electronic repairs, preferably in the entertainment industry.
- Excellent knowledge of Dutch and English languages.
- Strong problem-solving skills and ability to lift equipment up to 23 kilos.
- Experience with circuit boards, electronics, and mechanical assembly.
- Good soldering skills and proficiency with hand tools and test equipment.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Collaborative team culture.
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