Customer Service Representative

1 week geleden


Deurne, Noord-Brabant, Nederland Eminent Groep Voltijd
Job Summary: As a Customer Service Representative, you will be responsible for providing top-notch support to our clients. Your role will involve resolving customer complaints, answering queries, and providing information about our products and services.

Key Responsibilities:
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints in a timely and professional manner
• Provide information about our products and services
• Collaborate with the sales team to identify opportunities for growth
• Continuously improve customer satisfaction through process improvements
• Maintain accurate records of customer interactions

Requirements:
• 2+ years of customer service experience
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Proficiency in computer software and systems
• Ability to adapt to change and learn new skills


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