Customer Experience Representative

1 week geleden


Nijmegen, Gelderland, Nederland beBee Professionals Voltijd
Customer Experience Representative

We are seeking a Customer Experience Representative to provide exceptional customer service and technical support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.

The Customer Experience Representative will be responsible for:

Responding to customer inquiries and resolving technical issues

Providing technical support and guidance to customers

Documenting customer interactions and providing feedback to management

Identifying customer needs and providing solutions

Maintaining customer records and updating customer information

The ideal candidate should have:

A Bachelor's degree in a related field

At least two years of customer service experience

Excellent communication and problem-solving skills

Strong customer service orientation

Knowledge of customer service software and databases

We look forward to hearing from you.



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