Customer Experience Representative
1 week geleden
We are seeking a Customer Experience Representative to provide exceptional customer service and technical support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.
The Customer Experience Representative will be responsible for:
Responding to customer inquiries and resolving technical issues
Providing technical support and guidance to customers
Documenting customer interactions and providing feedback to management
Identifying customer needs and providing solutions
Maintaining customer records and updating customer information
The ideal candidate should have:
A Bachelor's degree in a related field
At least two years of customer service experience
Excellent communication and problem-solving skills
Strong customer service orientation
Knowledge of customer service software and databases
We look forward to hearing from you.
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