Customer Success Specialist

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Roamler Voltijd

Over Roamler

Roamler is een toonaangevende speler in de Retail en Foodservice industrie, met een sterke focus op klantgerichte diensten en innovatieve oplossingen. Wij helpen merken en bedrijven om hun Sales en Marketing strategieën te verbeteren en hun klantenpotentieel te maximaliseren.

Je rol

Als Customer Success Specialist & Project Management Trainee bij Roamler zal je een cruciale rol spelen in het verbeteren van onze Sales & Marketing strategieën en het ondersteunen van onze klanten in hun Retail en Foodservice activiteiten. Je zult nauw samenwerken met ons team van Customer Success Managers & Customer Project Managers om projecten te monitoren, op te zetten, te verbeteren en te presenteren.

Je verantwoordelijkheden

  • Communicatie en samenwerking met klanten en interne teams
  • Projectmanagement en -coördinatie
  • Data-analyse en opstellen van Insights rapportages
  • Ontwikkeling en implementatie van Sales & Marketing strategieën
  • Presentaties en rapportages voor klantmeetings

Je profiel

  • Vloeiend in Nederlands en Engels
  • Een relevante opleiding, zoals Hotelschool / Marketing Management / Business Economics / Data Analytics / Communication
  • Passie voor Retail en Foodservice
  • Projectmanagement skills
  • Vaardigheid met Microsoft Office tools zoals Excel en PowerPoint

Wat wij bieden

  • Een uitgebreid trainingsprogramma voor introductie
  • Cultuur: internationale platte organisatie, een bar in het kantoor en iedere maand een bedrijfsborrel
  • Variatie: werken met veel verschillende bedrijven in Retail en Foodservice
  • Baankansen: bij Roamler kunnen stagiaires doorstromen naar vaste functies
  • Vergoeding: een marktconforme stagevergoeding


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