Technical Support Specialist
2 dagen geleden
About the Role
We are seeking a highly skilled Technical Support Specialist to join our team at EUROPEAN DYNAMICS. As a Technical Support Specialist, you will be responsible for providing first and second level ICT support to all users, including during stand-by duty. This will involve installing, upgrading, maintaining and decommissioning hardware and software, as well as contributing to regular ICT maintenance.
Your Key Responsibilities
- Providing ICT support to users, including during stand-by duty;
- Installing, upgrading, maintaining and decommissioning hardware and software;
- Contributing to regular ICT maintenance;
- Testing new versions, releases and patches for hardware and software and providing recommendations on their implementation;
- Assisting in the process of ordering new IT equipment and initiating ICT-related purchases;
- Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information.
Requirements
- University degree in IT or relevant discipline, combined with minimum 3 years of relevant working experience in IT;
- Experience with Microsoft Enterprise Software;
- Experience operating a Service Desk in an office environment;
- Experience with testing new versions, releases and patches for hardware and software;
- Excellent command of the English language.
About Us
EUROPEAN DYNAMICS is an exciting and dynamic company, where you will have the opportunity to work as part of a team of a major European Institution. We offer a competitive remuneration package, based on qualifications and experience.
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