Technical Support Role at Catawiki
4 dagen geleden
As an IT Support intern at Catawiki, you will be part of a global organisation that serves millions of customers across 80+ categories. You'll have the opportunity to work with all kinds of stakeholders from various areas within the organisation; both technical and non-technical.
You'll be working in our vibrant offices in Amsterdam, The Netherlands, which are designed to inspire and connect. Our company culture is built around creating a visible impact, learning and growing together, and celebrating life's moments. We believe in fostering an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered.
- Key responsibilities include:
- Onboarding: Account creation, laptop setup, hardware logistics, onboarding communication, and issue troubleshooting
- Offboarding: Offboarding logistics and property returns
- IT Support: Providing primary support for basic technical issues and escalating them when necessary
We're looking for someone with strong communication skills, excellent customer service skills, and a willingness to learn and grow. A background in IT or a related field is not required, but having a curious mindset and being able to adapt quickly will be beneficial.
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