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Manager of Payment Risk Analysis
2 maanden geleden
G2A.COM stands as the premier marketplace for digital entertainment globally. Our platform is utilized by over 30 million individuals across 180 nations, facilitating the purchase of more than 100 million digital products. The diverse offerings include over 75,000 digital codes encompassing games, software, gift cards, subscriptions, DLCs, in-game items, and various forms of digital entertainment. We pride ourselves on being a secure marketplace, where sellers ensure immediate delivery.
What distinguishes us further? G2A.COM is a collaborative environment fostered by a team of 400 skilled professionals from 12 different nationalities. Many of our team members operate in a hybrid model, whether remotely or on-site. Our R&D center is located in Rzeszow, complemented by offices in Warsaw and Krakow, while our main headquarters are situated in Hong Kong, with a central office in Amsterdam.
We maintain a culture of first-name basis interactions, support, and knowledge sharing. Our operations are grounded in DEI values – Diversity, Equity, and Inclusion, and we offer extensive development opportunities, hosting over 180 events focused on development and wellbeing in 2023. Our work environment is dynamic, continually integrating the latest technologies, including artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.
Regular assessments of job satisfaction reveal that 88% of our team members are pleased with their work-life balance, 93% value teamwork, and 83% appreciate managerial support. The average tenure at G2A.COM is an impressive 5 years, highlighting our appeal as a workplace.
As part of the rapidly evolving Payments & Fraud Prevention team at G2A.COM, we seek an individual who is positive, open-minded, and possesses a strong business acumen focused on risk monitoring, fraud prevention, and chargeback processes, alongside relevant regulations. This role offers the chance to develop and refine strategies and processes related to fraud prevention and transaction risk monitoring. We are looking for someone well-versed in fraud topics, capable of making quick decisions under pressure, self-motivated, and comfortable with inter-departmental communication and executing planned operations. Familiarity with the digital entertainment sector would be advantageous.
Ideal Candidate Profile:- Minimum of 5 years in risk management
- Understanding of key risk management concepts and techniques, including risk modeling and scenario analysis
- Strong analytical and pattern recognition capabilities
- Ability to conduct complex statistical analyses to identify anomalies
- Knowledge of predictive analytics and data modeling techniques
- Skill in translating analysis results into actionable business recommendations and fraud prevention strategies
- Capacity to make swift decisions in high-pressure situations and thrive in a dynamic environment
- Excellent communication and leadership skills, with the ability to inspire team members towards achieving objectives
- Fluency in written and spoken English at a minimum B2 level
- Proficient in time and project management
- Willingness to develop and enforce risk-related procedures
- Overseeing and collaborating with the team responsible for transaction processing and security; fostering team motivation and development
- Preparing and analyzing efficiency metrics for forecasts, creating strategies, and optimizing the platform and internal anti-fraud solutions
- Monitoring online resources to identify data that may impact the security of our platform and transactions
- Ensuring compliance with card network and PSP regulations concerning fraud, chargebacks, and payment processing
- Collaborating with technology teams and supervising assigned implementations
- Recommending and implementing methods to mitigate risk
- Compiling regular risk reports for stakeholders
- Flexible hybrid or fully remote work options
- Opportunity to shape and develop fraud prevention and transaction risk monitoring strategies
- Provision of necessary tools for your role, including a laptop and phone
- Support for home office setup with ergonomic furniture and electronic devices
- Commitment to work-life balance and team wellbeing
- Encouragement of innovative ideas and initiatives
- Support for skill and knowledge enhancement through internal and external training
- Adherence to DEI values: Diversity, Equity & Inclusion
- Backing for grassroots initiatives and charitable endeavors
- Attractive benefits package, including a welcome pack, Motivizer vouchers, private health care, MultiSport card, and opportunities for training and industry conference participation
- Discount codes for use on the G2A.COM sales platform
