Digital Transformation Leader

22 uur geleden

Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

ServiceNow Job Overview

We are seeking a highly skilled Digital Transformation Leader to join our team at ServiceNow. As a key member of our professional services organization, you will play a critical role in helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes.

About the Role

The Digital Transformation Leader ensures customers use leading practices around instance strategy, technical governance, core data, integrations, and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.

Key Responsibilities

Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.Provide a variety of architectural knowledge across multiple workflows.Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.Translate goals to outcomes into a customer roadmap.Translate business information and technical requirements into an architectural blueprint to achieve complex goals.Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.Manage technical governance, and a delivery operating model and governance.Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.Support the sales effort by scoping and estimating the engagement and change orders.Be an active contributor of leading practices and expertise related to the ServiceNow platform.

Requirements

To be successful in this role, you should have:

Qualifications

  • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Management consulting experience
  • Creativity with comfort running programs independently within a 'startup-paced' environment
  • Success driving complex issues through analysis and resolution
  • Industry domain expertise
  • Large program experience leading architecture and design
  • Enterprise architecture experience
  • Cloud application technology experience
  • ServiceNow certifications in aligned workflow
  • Ability to travel
  • Right to work in the country where you have applied

Compensation and Benefits

The estimated salary for this position is $150,000 - $180,000 per year, depending on your location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Why Join Us?

At ServiceNow, we believe that our people are our greatest asset. We offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. Our employees enjoy competitive compensation and benefits, as well as opportunities for professional development and advancement.

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