Defence Support Services Manager

3 weken geleden

Eindhoven Airport, Nederland WFS PRO BV Voltijd

Company Overview

Marshall Aerospace Netherlands is a leading provider of defence solutions, specialising in the maintenance and support of complex aircraft systems. With over 20 years of experience supporting the Royal Netherlands Air Force (RNLAF) C130 Hercules fleet, we have established ourselves as a trusted partner in the defence industry.

Salary

The successful candidate will be offered a competitive salary of up to €80,000 per annum, depending on experience. This reflects our commitment to attracting and retaining top talent in the field.

Job Description

We are seeking an experienced Defence Support Services Manager to lead our interface with the RNLAF. The successful candidate will be responsible for developing a strong understanding of the customer's requirements and working closely with various departments at our Cambridge facility to ensure the contract is fully executed and support is provided as expected.

  • Lead the Marshall NL Eindhoven team, managing and actively participating in daily operations;
  • Serve as the primary Marshall point-of-contact at the RNLAF Eindhoven Main Operating Base, attending regular meetings and briefings, coordinating supply and demand data, and liaising with Marshall departments in Cambridge;
  • Manage and coordinate the export/import of parts and components from the Eindhoven Depot to and from Marshall of Cambridge and the worldwide market;
  • Optimize in-country stock levels of maintenance spares and sub-systems to meet the Maintenance Plan using Marshall inventory optimization tools, in association with Cambridge Support, Procurement, and ILS departments;
  • Oversee the performance of our Netherlands-based supplier, Standard Aero, ensuring adherence to the supplier contract;
  • Actively participate in the wider programme delivery with the Supply Lead and other UK based stakeholders;
  • Manage programme budgets as delegated from the Program PM and in-country Head of Managed Support Services, providing routine reports as needed;
  • Manage the customer Help Desk to handle all calls and correspondence with RNLAF stakeholders;
  • Monitor key aspects of performance and agree on key performance indicators with the customer;
  • Maintain documents and electronic correspondence with RNLAF stakeholders securely, appropriate to the assigned security classification;
  • Ensure all transactions are completed through the customer ERP System (SAP) and the Marshall ERP System (IFS);

Required Skills and Qualifications

To be considered for this role, you will need:

  • Bachelor's or Master's degree in Engineering;
  • Project management experience; - Experience working with an ERP system preferably IFS;
  • Strong problem resolution and customer focus skills;
  • Fluent in Dutch and English, with proficiency in technical and defence terminology both written and spoken;
  • Excellent communication skills, including the ability to brief large groups;
  • Suitable to meet NLMoD security clearance for access to NL Restricted areas;
  • Driving licence (car);

Benefits

As a Defence Support Services Manager with Marshall Aerospace Netherlands, you will benefit from:

  • A competitive salary of up to €80,000 per annum;
  • Opportunities for growth and development within the company;
  • A dynamic and supportive work environment;
  • Access to the latest technology and equipment;
  • A comprehensive benefits package, including pension scheme, life insurance, and paid annual leave;

  • Customer Support Manager

    2 maanden geleden

    Eindhoven Airport, Nederland WFS PRO BV Voltijd

    OrganisatieCompany OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Senior Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles, shelter production, and composite solutions. Additionally, we offer staff, training, maintenance, and advice as a total...

  • Senior Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles, shelter production, and composite solutions. Additionally, we offer staff, training, maintenance, and advice as a total...

  • Customer Support Manager

    1 maand geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    **Organisatie**: **Company Overview** Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence...

  • Senior Customer Support Manager

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieWe provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles, shelter production, and composite solutions. Additionally, we offer staff, training, maintenance, and advice as a total...

  • Customer Support Manager

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieWe provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles, shelter production, and composite solutions. Additionally, we offer staff, training, maintenance, and advice as a total...

  • Senior Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles, shelter production, and composite solutions. Additionally, we offer staff, training, maintenance, and advice as a total...

  • Customer Support Manager

    1 maand geleden

    Eindhoven, Noord-Brabant, Noord-Brabant, Nederland WFS PRO BV Voltijd

    OrganisatieCompany OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification,

  • Customer Support Manager

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence...

  • Customer Support Manager

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence...

  • Customer Support Manager

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    2 maanden geleden

    eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieCompany OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieCompany OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieCompany OverviewMarshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence...

  • Customer Support Manager

    2 maanden geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    Organisatie Company Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence...

  • WFS PRO BV | Customer Support Manager | eindhoven

    4 weken geleden

    Eindhoven, Nederland WFS PRO BV Voltijd

    OrganisatieCompany Overview Marshall Group (Marshall) is one of the world's largest independent aerospace and defence organizations. We provide innovative products, engineering, support services, and solutions for air, land, and sea. MADG specializes in the conversion, modification, maintenance, and support of civil and military aircraft, defence vehicles,...

  • Customer Support Manager

    3 weken geleden

    Eindhoven, Noord-Brabant, Nederland WFS PRO BV Voltijd

    We are seeking a highly skilled and experienced Customer Support Manager to lead our interface with the Royal Netherlands Air Force (RNLAF).As a key member of our Marshall NL Eindhoven team, you will be responsible for managing and coordinating the export/import of parts and components from the Eindhoven Depot to and from Marshall of Cambridge and the...

  • Manager Services

    1 maand geleden

    Eindhoven, Nederland Copaco Nederland BV Voltijd

    Wij zijn bij Copaco op zoek naar een Manager Services. Services is binnen onze organisatie een strategische pijler. In deze rol ben jij de verbindende factor tussen onze _value adding services_, onze klantpijlers en onze diverse business units. Dit is de ideale job voor jou als je mee wilt bouwen aan commercie, organisatie en processen. Voel jij je...