Customer Service Representative
1 maand geleden
We are seeking a highly skilled Customer Service Representative to provide technical assistance to our customers and internal teams. The ideal candidate will have excellent problem-solving skills and be able to troubleshoot and resolve customer issues in a timely manner.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Collaborate with internal teams to resolve customer issues
- Develop and maintain knowledge of computer hardware and software
- Communicate effectively with customers and internal teams
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least 2 years of experience in a customer service or technical support role
- Knowledge of computer hardware and software
- Excellent communication and interpersonal skills
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