Customer Service and Technical Support Professional
1 maand geleden
We are looking for a highly motivated Customer Service and Technical Support Professional to join our team. The ideal candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills.
Key responsibilities include:
Providing exceptional customer service and technical support to customers
Troubleshooting technical issues and resolving customer inquiries
Collaborating with the technical team to resolve complex technical issues
Maintaining accurate records of customer interactions
Staying up-to-date with the latest technology trends and advancements
Requirements
Bachelor's degree in a related field
At least two years of experience in a customer service and technical support role
Excellent communication and customer service skills
Knowledge of computer hardware and software
Ability to troubleshoot technical issues
Ability to work independently and as part of a team
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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