Customer Support Specialist

4 weken geleden


Zwolle, Overijssel, Nederland beBee Professionals Voltijd
Customer Support Specialist

BeBee Professionals is seeking a skilled Customer Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong background in customer service and technical support, with excellent communication and problem-solving skills.

Key Responsibilities:

Provide technical support to customers via phone, email, or chat

Troubleshoot and resolve customer issues in a timely and professional manner

Collaborate with internal teams to resolve complex customer issues

Develop and maintain knowledge of our products and services

Stay up-to-date with industry trends and best practices in customer support

Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field

At least two years of experience in a customer service or technical support role

Excellent communication and problem-solving skills

Knowledge of customer service principles and practices

Proficiency in Microsoft Office applications

Ability to work independently and as part of a team


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