Technical Support Specialist
1 maand geleden
We are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a strong background in computer science and excellent communication skills.
Key responsibilities include:
Providing technical support to customers via phone, email, and chat
Troubleshooting technical issues and resolving customer inquiries
Collaborating with the technical team to resolve complex technical issues
Maintaining accurate records of customer interactions
Staying up-to-date with the latest technology trends and advancements
Requirements
Bachelor's degree in Computer Science or a related field
At least two years of experience in a technical support role
Excellent communication and customer service skills
Knowledge of computer hardware and software
Ability to troubleshoot technical issues
Ability to work independently and as part of a team
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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