Technical Support Specialist

1 maand geleden


Zwolle, Overijssel, Nederland beBee Professionals Voltijd
Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a strong background in computer science and excellent communication skills.

Key responsibilities include:

Providing technical support to customers via phone, email, and chat

Troubleshooting technical issues and resolving customer inquiries

Collaborating with the technical team to resolve complex technical issues

Maintaining accurate records of customer interactions

Staying up-to-date with the latest technology trends and advancements

Requirements

Bachelor's degree in Computer Science or a related field

At least two years of experience in a technical support role

Excellent communication and customer service skills

Knowledge of computer hardware and software

Ability to troubleshoot technical issues

Ability to work independently and as part of a team

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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