Food and Beverage Management Trainee

1 maand geleden

Amsterdam, Nederland Waldorf Astoria Amsterdam Voltijd
Join Our Team as a Management Intern

We are seeking a highly motivated and enthusiastic Management Intern to join our team at Waldorf Astoria Amsterdam. As a Management Intern, you will play a pivotal role in creating an exceptional guest experience, ensuring smooth operations, and providing personalized, memorable experiences for our guests.

Key Responsibilities:
  • Uphold Service Standards: Ensure a consistent and exemplary standard of service, adhering to all Waldorf Astoria policies and standards.
  • Operational Support: Actively contribute to the seamless operation of the hotel, providing support across various departments as needed.
  • Guest Relations: Oversee the care of guests from their arrival to departure, ensuring their experience meets the highest standards.
  • Technical Operations: Know how to operate all necessary technical equipment used in daily operations.
  • Shift Coordination: Take over from the previous shift, ensuring you are informed about the volume of business, VIP guests, pending tasks, and special events.
  • Execution of Instructions: Diligently and accurately execute instructions from management, ensuring all tasks are completed efficiently.
  • Cost Efficiency: Guarantee a cost-conscious approach to all tasks, maintaining efficient use of resources.
  • Professional Development: Participate in internal meetings and training courses to enhance your skills and knowledge.
  • Promote Waldorf Astoria Amsterdam Services: Actively promote in-house sales by maintaining comprehensive knowledge of all hotel services, including opening hours and promotions across all food and beverage outlets.
  • System Proficiency: Be proficient in using the Micros cash system, ensuring correct booking and cashing up for all services provided.
  • Menu and Promotions Knowledge: Maintain full knowledge of regular and promotional menus, wine lists, and any other promotions.
  • Effective Communication: Communicate clearly, politely, and efficiently with team members, keeping them informed about different promotions and relevant information via Outlook or the notice board.
Requirements:
  • Passion for Food and Drink and luxury service
  • Self-driven and proactive attitude
  • Creative profile and taking initiatives
  • Student currently enrolled in an MBO or HBO education, preferably Hotelschool
  • Internship: a minimum period of 6 months.
  • Eligibility to work in the Netherlands (student of Dutch Hotelschool or EU nationality)
What We Offer:
  • As a Management Intern, you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but of course to share with your friends and family as well.
  • 50% discount on Food & Drink
  • Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
  • Cross training
  • Career opportunities after your internship
  • Yearly departmental team outing
  • Hilton University offers more than 2500 e-learnings

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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