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Network Account Manager Specialty Care Inflammation: Drive Business Growth

2 maanden geleden


Capelle ad IJssel, Zuid-Holland, Nederland Pfizer Voltijd
About the Role

Pfizer is a global leader in the pharmaceutical industry, dedicated to improving healthcare and transforming lives. As a Network Account Manager Specialty Care Inflammation, you will play a critical role in driving business growth and delivering results through partnership.

Key Responsibilities
  • Strategically position Pfizer and its Immunology brands as a partner who accelerates the transition to a patient-centered, sustainable healthcare system.
  • Design and implement account plans for assigned strategic accounts, reflecting 1-3 year business objectives and ensuring access for patients to the product portfolio.
  • Generate demand based on an understanding of the needs of the account and the ability to service and connect account-level customers to meet agreed business objectives.
  • Uncover unmet needs, enable networks, and partner on promotional meetings to drive business growth.
  • Segment and target customers, including decision-making and influencing networks for recently introduced brands and indications.
  • Detail assigned products to prescribers based on customer and product lifecycle needs.
  • Connect and communicate multiple insights from various stakeholders to develop an account plan of action.
  • Disseminate information via multi-channel communication in the customer target group via the customer-preferred channel.
  • Ensure customer service and support by engaging with customers through both in-person and virtual interactions.
  • Problem-solve complex account/institution challenges and proactively engage with strategically positioned stakeholders within Specialty Care and other relevant stakeholders to build smart coalitions around a therapeutic/value proposition.
Requirements
  • Bachelor's degree in life sciences and 7+ years of relevant sales experience in the pharmaceutical industry (preferably as an Account Manager) with an existing customer network.
  • Master's degree in life sciences and 6 years of relevant Specialty Care sales experience in the pharmaceutical industry with an existing customer network.
  • Driving license.
  • Fluent in the Dutch language and good working language in English.
  • Analytical skills and ability to understand the effects of the external environment on the fundamental drivers of the strategic accounts and their implications on our business.
  • Knowledge of the healthcare environment and specifically with regards to relevant products and accounts.
  • Ability to challenge and discuss (un)conventional business solutions with internal and external stakeholders with the aim to establish added value creation and a patient-centered sustainable healthcare environment.
  • Ability to build and maintain account relationships and excellent insight regarding the Decision Making Unit and the overarching networks impacting these accounts.
  • Ability to transfer from transactional to strategic relationships with shared objectives.
  • Ability to communicate effectively and influence stakeholders.
  • Strong written, verbal, and interpersonal communication and listening skills.
  • Result-driven and strong drive for commercial results.
  • Ability to perform and prioritize effectively in stressful circumstances and request timely assistance when required.
  • Team player and leadership without authority.
  • Capability to ensure colleagues are actively contributing to the account objectives.
  • Ability to set up and implement the strategic (key) account planning according to the milestones.