Technical Assistance Provider
3 weken geleden
Job Title: Technical Assistance Provider
BeBee Professionals is a leading provider of technical assistance services, and we are seeking a highly skilled Technical Assistance Provider to join our team. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role.
Key Responsibilities:
- Provide technical assistance to customers via phone, email, or chat
- Troubleshoot and resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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