Global Pharmaceutical Advisor

3 dagen geleden


Utrecht, Utrecht, Nederland EPM Scientific Voltijd
About the Company

EPM Scientific has partnered with a multinational research-based pharmaceutical company based in Utrecht. This partnership focuses on developing products that positively impact millions of patients worldwide every year.

Job Description

As a customer service specialist, you are the primary point of contact for the company. Your responsibility is to maintain high service levels and standards. Key activities include:

  • Providing customer service via email, phone, and chat
  • Assisting sales with processing orders, handling lead times, and building customer relations
  • Maintaining close contact with the internal supply chain team and ensuring smooth deliveries to B2B and B2C customers
  • Managing and coordinating service requests from customers
  • Monitoring order status in various systems and proactively communicating any issues or delays to relevant stakeholders
  • Handling order discrepancies and addressing customer inquiries regarding order status or product availability to ensure supply chain continuity

  • Customer Service Advisor

    4 dagen geleden


    Utrecht, Utrecht, Nederland EPM Scientific Voltijd

    Position: Customer Service Advisor - Global Pharmaceutical company Languages: GERMAN speaking + ENGLISH Location: Utrecht (3 days in the office - HYBRID Working) EPM Scientific have partnered with a multinational research-based pharmaceutical company company based in Utrecht who are specialised in products that positively impact millions of patients...

  • Senior IT Project Manager

    3 dagen geleden


    Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    Gazelle Global is seeking a highly experienced Senior IT Advisor/IT Coordinator for a long-term engagement. This role involves acting as a trusted IT advisor, facilitating requirement analysis, design discussions, product ownership, and IT coordination.You will be responsible for overseeing the full project lifecycle, from design to deployment, testing, and...

  • IT Advisory Specialist

    1 uur geleden


    Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    **About the Role**We are seeking a highly experienced Senior IT Advisor / IT Coordinator to join our team at Gazelle Global. This long-term engagement involves acting as a trusted IT advisor, facilitating requirement analysis, design discussions, product ownership, and IT coordination.You will be responsible for overseeing the full project lifecycle, from...

  • HR Advisor

    6 dagen geleden


    Utrecht, Utrecht, Nederland Plat4mation Voltijd

    Are you passionate about people and HR? Do you enjoy handling employee queries and providing first-line support while connecting with colleagues? As an Associate HR Advisor at Plat4mation, you will be a key player in our HR team, supporting our HR Advisor in the Netherlands and taking responsibility for HR operations for our BeNeLux employees. Your role is...

  • Manager-Account Manager

    6 dagen geleden


    Utrecht, Utrecht, Nederland CDC Global Solutions Voltijd

    Account Manager - Genetic QC Services CDC Global Solutions are proud to be partnering with a fast growing CRO looking to grow their accounts team in The Netherlands. They are a leading provider of high-end genetic Quality Control solutions in the fields of cell-line development, cell and gene therapy, and transgenic models, worldwide. Elaboration of sales...


  • Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    We are seeking a highly skilled IT advisory and coordination expert to join our team at Gazelle Global.This senior role involves overseeing the entire project lifecycle, from design to deployment, testing, and final implementation.As a trusted IT advisor, you will facilitate requirement analysis, design discussions, product ownership, and IT coordination,...


  • Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    Gazelle Global is a leading company that offers strategic and long-term roles to experienced IT professionals.We are currently seeking a Digital Transformation Leader to join our team.This role involves overseeing the entire project lifecycle, from design to deployment, testing, and final implementation.As a trusted IT advisor, you will facilitate...

  • Associate HR Advisor

    6 dagen geleden


    Utrecht, Utrecht, Nederland Plat4mation Voltijd

    Are you passionate about people and HR? Do you enjoy handling employee queries and providing first-line support while connecting with colleagues? If so, we have the perfect opportunity for you What will you do? As an Associate HR Advisor at Plat4mation, you will be a key player in our HR team, supporting our HR Advisor in the Netherlands and taking...


  • Utrecht, Utrecht, Nederland CDC Global Solutions Voltijd

    CDC Global Solutions: A Partner in Genetic QC ServicesWe are proud to be collaborating with a leading CRO that is looking to grow their accounts team in The Netherlands. They offer high-end genetic Quality Control solutions in the fields of cell-line development, cell and gene therapy, and transgenic models, worldwide.Key Responsibilities:Develop sales...

  • Kierownik ds. Produktu

    4 dagen geleden


    Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    Location: Hybrid – Utrecht Area, Netherlands (Not in Utrecht, but nearby) Employment Type: Long-term contract (Self-employed/ZZP not possible) We are seeking a highly experienced Senior IT Advisor / IT Coordinator for a long-term engagement. This role involves acting as a trusted IT advisor , facilitating requirement analysis, design discussions,...

  • Sales Account Manager

    6 dagen geleden


    Utrecht, Utrecht, Nederland CDC Global Solutions Voltijd

    Company OverviewCDC Global Solutions is a leading provider of high-end genetic Quality Control solutions in the fields of cell-line development, cell and gene therapy, and transgenic models worldwide.We pride ourselves on partnering with fast-growing CROs to help them expand their accounts teams. Our goal is to deliver exceptional services that meet our...

  • Account Manager

    6 dagen geleden


    Utrecht, Utrecht, Nederland CDC Global Solutions Voltijd

    Account Manager - Genetic QC Services CDC Global Solutions are proud to be partnering with a fast growing CRO looking to grow their accounts team in The Netherlands. They are a leading provider of high-end genetic Quality Control solutions in the fields of cell-line development, cell and gene therapy, and transgenic models, worldwide. Responsibilities ...

  • HR Support Specialist

    6 dagen geleden


    Utrecht, Utrecht, Nederland Plat4mation Voltijd

    Company OverviewPlat4mation is a global pure-play ServiceNow partner that makes work flow. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.As an Associate HR Advisor, you will be a key player in our HR team, supporting our HR Advisor in the Netherlands and...

  • Customer Service Advisor

    2 weken geleden


    Utrecht, Utrecht, Nederland Undutchables Voltijd

    Job description Key activities and responsibilities: Contact with customers to monitor and verify orders as well as providing a high level of customer service; Enter and monitor all orders in conjunction with customers, planning, shipping, quality and finance teams; Manage and resolve all customer inquiries in a timely manner; Build and maintain strong...

  • IT Product Owner

    4 dagen geleden


    Utrecht, Utrecht, Nederland Gazelle Global Voltijd

    Location: Hybrid – Utrecht Area, Netherlands (Not in Utrecht, but nearby)Start Date: After long-term screening (Approximately 2 months)Employment Type: Long-term contract (Self-employed/ZZP not possible)About the Role:We are seeking a highly experienced Senior IT Advisor / IT Coordinator for a long-term engagement. This role involves acting as a trusted IT...


  • Utrecht, Utrecht, Nederland ERM Voltijd

    At ERM, sustainability is our business. As the world's largest advisory firm focused solely on sustainability, we offer unparalleled expertise across business and finance. ERM partners with clients to operationalise sustainability at pace and scale, leveraging our unique combination of strategic transformation and technical delivery capabilities. Our...

  • Automated Test Engineer

    4 dagen geleden


    Utrecht, Utrecht, Nederland Validaide Voltijd

    Company OverviewWe are a SaaS company based in the Netherlands serving global pharmaceutical manufacturers and forwarders. Our platform is the world's leading platform for the digitization of so-called Lane Risk Assessments which help our customers ensure compliance with Good Distribution Practice (GDP). We also have a data-sharing platform used by over 1600...


  • Utrecht, Utrecht, Nederland MarkJames Search Voltijd

    Our client, a global leader in networking and smart home products based in the Netherlands is looking to hire an all-round HR Manager to join their team. Oversee the recruitment and selection process to attract, hire, and retain top talent. Manage onboarding and offboarding processes to ensure a smooth employee experience. Ensure compliance with Dutch...

  • Software-ontwikkelaar

    4 weken geleden


    Utrecht, Utrecht, Nederland Validaide Voltijd

    Validaide supports pharmaceutical logistics service providers in transporting valuable and sensitive pharmaceutical products using our data-sharing Capability Platform and data-driven Lane Assessments and Lane SOPs. With Validaide we help to ensure that healthcare products can be delivered to patients around the world in good quality. Pharmaceutical...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd

    Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can support clients, share your expertise, and collaborate with global teams? If yes, we've Are you a tech enthusiast with a knack for problem-solving? Do you thrive in dynamic environments where you can support clients, share your expertise, and...