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Duty Manager

2 maanden geleden


Badhoevedorp, Noord-Holland, Nederland Accor Voltijd
Job Title: Duty Manager

We are seeking a highly skilled and experienced Duty Manager to join our team at ibis Schiphol Amsterdam Airport. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest experiences, and leading a team of colleagues.

Key Responsibilities:
  • Lead and motivate the hotel operations team to deliver exceptional guest experiences
  • Manage daily hotel operations, including guest requests, complaints, and feedback
  • Work closely with all departments to exceed guest expectations
  • Participate in the emergency response team and report incidents involving guests and staff
  • Support colleagues from all departments during busy periods
Requirements:
  • Completed Hospitality or Hotel Management degree
  • 1 year of work experience in a similar position
  • Proficiency in Dutch, English, and possibly a second foreign language
  • Strong communication skills, both in Dutch and English
  • Ability to work shifts, including evenings and weekends
What We Offer:
  • Starting salary €2699,- (scale 6 hospitality collective labor agreement)
  • Opportunity to work with a diverse and enthusiastic team
  • Chance to spend a day in another department to gain a deeper understanding of hotel operations
  • Discounts on hotel stays worldwide as part of the Accor family
  • Lunch or dinner provided, as well as travel expense reimbursement and free parking