Customer Service Coordinator

2 weken geleden

Venlo, Limburg, Nederland MICHAEL KORS Voltijd

Customer Service Administrator

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our Wholesale Operations Support team at Michael Kors.

Key Responsibilities:

  • Communicate with Wholesale Operations Support Team, Account Executives/Agents and Accountancy and the customer.
  • Evaluate customer claims and communicate the results back to the customer.
  • Issue credit notes and other financial documents independently.
  • Enter return authorizations, communicate return requirements to the customer and organize return shipments with Logistics and in coordination with the Wholesale Operations Support Representative.
  • Enter, manage and release orders, reorders and swaps in coordination with the Wholesale Operations Support Representative.
  • Data entry and update of Customer Master data in coordination with the Wholesale Operations Support Representative.
  • Develop and maintain good partnership with customer's contacts.
  • Act promptly to notify and solve issues.
  • Become confident with the company system database and IT tools.
  • Support Wholesale Operations Support Team, Account Executives/Agents and Accountancy with regular and accurate data to keep control of customers.
  • Improve knowledge of the IT systems to increase quality of reports on shipments, claims and orders.

Requirements:

  • College Degree.
  • Computer Literate with good skills in Excel and other IT systems.
  • Knowledge of the English Language (verbal and written); German, Spanish, Italian or French is a plus.
  • Knowledge of the basic principles of Supply Chain, Sales and Finance of Fashion/Luxury organizations is a plus.

What We Offer:

  • Cross-brand Discount.
  • Exclusive Employee Sales.
  • Paid Parental Leave.
  • Generous Holiday Schedule and Vacation Days.
  • Summer Fridays.
  • Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace).
  • Hybrid working (3 days a week in the office).
  • Flexible working hours.
  • Thrive Wellness Program.
  • LifeWorks Employee Assistance Program.
  • #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences.
  • 25 days of holidays.
  • 4 additional MK days.
  • Discount for CZ health insurance.
  • Free access to training platforms.
  • Free fruit.
  • Company events (Summer and Christmas party).
  • Referral bonus.
  • Parental bonus.
  • Fully paid paternity leave.

At Michael Kors, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We believe that our differences are what make us stronger and more successful.

  • Customer Service Representative

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Virtual Customer Service Coordinator to provide exceptional customer support to our clients. The ideal candidate will possess excellent communication skills, both written and verbal, and have proven customer service experience. Key responsibilities include responding to inquiries, resolving customer complaints, and...

  • Customer Service Coordinator

    3 weken geleden

    Venlo, Limburg, Nederland MICHAEL KORS Voltijd

    Customer Service AdministratorWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our Wholesale Operations Support team at Michael Kors.Key Responsibilities:Communicate effectively with Wholesale Operations Support Team, Account Executives/Agents, and Accountancy to resolve customer inquiries and issues.Evaluate...

  • Customer Service Coordinator

    4 weken geleden

    Venlo, Limburg, Nederland MICHAEL KORS Voltijd

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our Wholesale Operations Support team at Michael Kors. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining accurate records.Key ResponsibilitiesCommunicate...

  • Customer Service Coordinator

    3 dagen geleden

    Venlo, Limburg, Nederland MICHAEL KORS Voltijd

    We are seeking a highly organized and detail-oriented Customer Service Administrator to join our Wholesale Operations Support team at Michael Kors.The ideal candidate will have a strong task-focused attitude, excellent data entry skills, and the ability to work effectively with deadlines.Key responsibilities will include communicating with the Wholesale...

  • IT Support Coordinator

    1 maand geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Support Coordinator Job DescriptionBeBee Professionals is seeking a highly skilled Support Coordinator to provide exceptional technical support to our customers.The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and have at least two years of experience in a customer service or technical...

  • Customer Support Specialist

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Support Coordinator to provide technical assistance to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as knowledge of customer service principles and practices. Key responsibilities include troubleshooting and resolving customer issues, ensuring customer...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Customer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills.The successful candidate will be responsible for...

  • Customer Service Representative

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Customer Relations Specialist to provide exceptional customer service and support to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have a strong background in customer service, excellent communication skills, and a good understanding of technical concepts.Key Responsibilities:Respond to customer inquiries and provide solutions...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. This includes responding to customer inquiries, resolving customer complaints, and providing general customer support.The ideal candidate should have excellent communication and interpersonal skills, as well...

  • Customer Service Representative

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Customer Relations Specialist to provide exceptional customer service and support to our clients. The ideal candidate will possess a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. Key responsibilities include responding to customer...

  • Support Services Coordinator

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Support Services CoordinatorWe are seeking a highly skilled Support Services Coordinator to provide exceptional customer service to our clients. This includes responding to customer inquiries, resolving customer complaints, and providing general customer support.The ideal candidate should have excellent communication and interpersonal skills, as well as a...

  • Customer Service Representative

    4 weken geleden

    Venlo, Limburg, Nederland MICHAEL KORS Voltijd

    Customer Service RepresentativeAt Michael Kors, we're always on the lookout for talented individuals who share our passion for fashion and customer service. As a Customer Service Representative, you'll be the face of our brand, providing exceptional support to our customers and helping them find the perfect products.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    We are seeking a skilled Customer Service Representative to provide technical support to our clients. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving customer inquiries,...

  • Customer Service Specialist

    6 dagen geleden

    Venlo, Limburg, Nederland VidaXL Voltijd

    About the roleWe are seeking a motivated and customer-focused German-speaking customer service representative to join our team. As a customer service specialist, you will be responsible for providing exceptional customer service to our German-speaking customers through various communication channels, including phone, email, and chat.Key...

  • Customer Service Representative

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong customer service background. Key responsibilities include responding to customer inquiries, resolving customer complaints, and providing...

  • Customer Service Representative

    2 maanden geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong customer service background. Key responsibilities include responding to customer inquiries, resolving customer complaints, and providing...

  • Customer Service Representative

    2 weken geleden

    Venlo, Limburg, Nederland DSV Voltijd

    About the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at DSV in Venlo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and accurate responses to...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland beBee Professionals Voltijd

    Job Title: Customer Service RepresentativeJob Summary:BeBee Professionals is looking for a Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a customer-facing role. Key responsibilities include responding...

  • Customer Service Representative

    3 weken geleden

    Venlo, Limburg, Nederland Tempo-Team Voltijd

    FunctiebeschrijvingWe zijn op zoek naar een ervaren customer service medewerker die zich kan vinden in een dynamische omgeving. Als customer service medewerker ben je verantwoordelijk voor de grote wegtransport klanten. Je behoudt hierin het overzicht vanaf het moment van aanmelden door de klant.VerantwoordelijkhedenAannemen en correct verwerken van de...