Sales Excellence Manager
7 dagen geleden
At ROCKWOOL Group, we're seeking a dynamic Sales Excellence Manager to drive our market responsiveness to new heights. As a key member of our team, you'll be at the forefront of commercial decision-making, equipped with the latest market insights.
Key Responsibilities:- Develop and execute a global sales excellence strategy to enhance commercial performance.
- Promote and train desired commercial behavior and standard global approach across countries.
- Optimize our Microsoft Dynamics CRM to streamline account management and lead management.
- Partner with Sales Managers to support local businesses with data-driven insights and enhance CRM use and account manager adoption.
- Establish and monitor KPIs, performance metrics, and dashboards to evaluate and improve sales activities.
- Lead customer experience programs to ensure loyal and satisfied customers.
- Develop a customer orientation/service excellence culture amongst employees.
- Lead initiatives to refine sales processes and implement new tools and systems that drive sales excellence.
- Build and maintain strong relationships with key internal customers and stakeholders.
As Sales Excellence Manager, you'll work in a self-managing and independent position where analysis and advice are central. You'll do this from our office in Roermond, but with a strong international character. Within this position, you'll report to the Finance Director and have the opportunity to collaborate with colleagues nearby.
Requirements:- Bachelor's or master's degree in Business Administration, Sales, Marketing, Data Analytics, or a related field.
- At least 5 years' experience in a similar role, preferably in an international environment.
- Excellent analytical skills and experience with Advanced Microsoft Dynamics (CRM), Sharepoint, and SAP-SD.
- Strong communication and stakeholder management skills, both oral and written, in English and Dutch and preferably in other languages.
- Results-oriented, proactive, and able to perform under pressure in a dynamic environment.
A one-year contract which will be converted to a permanent contract on good performance. We also offer a good basic salary and attractive fringe benefits with a collective pension scheme, holiday allowance, discount on your health insurance, travel allowance, and a 13th month within an innovative sustainable organisation.
We encourage a healthy lifestyle and vitality for our employees through our bicycle plan. We also consider a healthy work-life balance important and offer a discount on your fitness subscription. In addition to 25 regular holidays, you build up an 13 paid-leave days, giving you plenty of time for relaxation alongside work.
We guarantee a good working atmosphere with an active staff association and of course the opportunity to buy our own products at a reduced rate.
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