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Sales Excellence Manager
2 maanden geleden
At ROCKWOOL Group, we're seeking a dynamic Sales Excellence Manager to drive our market responsiveness to new heights. As a key member of our team, you'll be at the forefront of commercial decision-making, equipped with the latest market insights.
Key Responsibilities:- Develop and execute a global sales excellence strategy to drive commercial performance.
- Promote and train desired commercial behavior and standard global approach.
- Optimize our Microsoft Dynamics CRM to streamline account management and lead management.
- Partner with Sales Managers across countries to support local businesses with data-driven insights.
- Establish and monitor KPIs, performance metrics, and dashboards to evaluate and improve sales activities.
- Lead customer experience programs to ensure loyal and satisfied customers.
- Develop a customer orientation/service excellence culture amongst employees.
- Lead initiatives to refine sales processes and implement new tools and systems that drive sales excellence.
- Build and maintain strong relationships with key internal customers and stakeholders.
As Sales Excellence Manager, you will work in a self-managing and independent position where analysis and advice are central. You will do this from our office in Roermond, but with a strong international character. Within this position, you will report to the Finance Director and although you will have a self-regulatory role, there are always colleagues nearby who are willing to brainstorm and support where necessary.
Requirements:- Bachelor's or master's degree in Business Administration, Sales, Marketing, Data Analytics or a related field.
- At least 5 years' experience in a similar role, preferably in an international environment.
- Excellent analytical skills and experience with Advanced Microsoft Dynamics (CRM), Sharepoint and SAP-SD.
- Strong communication and stakeholder management skills, both oral and written, in English and Dutch and preferably in other languages.
- Results-oriented, proactive and able to perform under pressure in a dynamic environment.
A one-year contract which will be converted to a permanent contract on good performance. We also offer a good basic salary and attractive fringe benefits with a collective pension scheme, holiday allowance, discount on your health insurance, travel allowance and a 13th month within an innovative sustainable organisation.
We value diversity and therefore welcome all applications regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
