Department Head Role

3 weken geleden

Den Haag, Zuid-Holland, Nederland ARKET Voltijd

Department Manager Job Description

As Department Manager at ARKET, you will play a crucial role in delivering exceptional customer experiences that elevate store sales and create a welcoming atmosphere. You will lead a dedicated team in delivering operational excellence and exceptional service.

Key Qualifications

  • You understand the importance of creating a genuine and personalized shopping journey for our customers.
  • You have prior retail or customer-facing experience and are fluent in English.
  • You embody the spirit of teamwork, entrepreneurship, and constant improvement, fostering a collaborative environment and driving shared achievements.

What You Need to Succeed

  • You have the ability to take independent initiative and address business and customer demands with efficiency and effectiveness.
  • You are results-focused and enjoy multitasking, with a positive outlook and flexibility in adapting to evolving circumstances and customer preferences.
  • You enjoy creating a positive work environment and leading a team, with a strong focus on developing yourself and others.

Behavioural Expectations

  • You contribute to building a well-functioning team and embrace different points of view.
  • You stay up-to-date with the latest trends, customer needs, and competitor activity, and put forward ideas on how to maximize selling and the customer experience.
  • You support others to grow by giving constructive feedback.
  • You are self-aware, understand that actions have consequences, and are respectful and non-judgmental in your interactions.
  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience.
  • You are able to prioritize efficiently and adapt to sudden changes.
  • You communicate clearly and concisely, actively listening to other perspectives.
  • You see opportunities to improve everyday processes.

Past Achievements

  • Experience in driving sales through others.

Additional Information

We offer attractive benefits with extensive development opportunities around the globe. You will receive a 25% staff discount, usable on all our H&M Group brands in stores and online. You are included in our H&M Incentive Program – HIP. We strive to create and maintain inclusive, diverse, and equitable workplaces throughout our organization. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas.

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