Interim Head of Customer Experience — Scale NRR

1 week geleden


Utrecht, Nederland Batenborch International Voltijd

A fast-growing startup in Utrecht seeks an Interim Head of Customer Experience to elevate customer health and lead a team of around 30. This role focuses on operational efficiency and successful onboarding. Responsibilities include ensuring smooth daily operations, improving customer service metrics, and fostering a data-driven environment. The ideal candidate has a strong background in tech startups, leadership skills, and the ability to thrive in a high-growth setting. An on-site presence of 3-4 days a week is required. #J-18808-Ljbffr



  • Utrecht, Nederland Batenborch International Voltijd

    Interim Head of Customer Experience High-growth startup | Operational Efficiency | Customer Health | Onboarding | NRR-driven Are you an experienced CX director with strong commercial instincts and the ability to create rapid impact in a fast-moving startup environment? We are looking for an Interim Head of Customer Experience who can keep the engine running...


  • Utrecht, Nederland Batenborch International Voltijd

    Interim Head of Customer Experience Zorg ervoor dat u de volledige omschrijving hieronder leest en solliciteer direct als u ervan overtuigd bent dat u aan alle eisen voldoet. High-growth startup | Operational Efficiency | Customer Health | Onboarding | NRR-driven Are you an experienced CX director with strong commercial instincts and the ability to create...


  • Utrecht, Nederland Batenborch International Voltijd

    High-growth startup | Operational Efficiency | Customer Health | Onboarding | NRR-driven Are you an experienced CX director with strong commercial instincts and the ability to create rapid impact in a fast-moving startup environment? We are looking for an Interim Head of Customer Experience who can keep the engine running smoothly, elevate customer health,...


  • Utrecht, Nederland Batenborch International Voltijd

    High-growth startup | Operational Efficiency | Customer Health | Onboarding | NRR-drivenAre you an experienced CX director with strong commercial instincts and the ability to create rapid impact in a fast-moving startup environment?We are looking for an Interim Head of Customer Experience who can keep the engine running smoothly, elevate customer health, and...


  • Utrecht, Nederland Batenborch International Voltijd

    Interim Head of Customer ExperienceLees alle informatie over deze vacature zorgvuldig en gebruik vervolgens de sollicitatieknop hieronder om uw cv en sollicitatie te versturen.High-growth startup | Operational Efficiency | Customer Health | Onboarding | NRR-drivenAre you an experienced CX director with strong commercial instincts and the ability to create...


  • Utrecht, Nederland Batenborch International Voltijd

    A fast-growing startup in Utrecht seeks an Interim Head of Customer Experience to elevate customer health and lead a team of around 30. This role focuses on operational efficiency and successful onboarding. Responsibilities include ensuring smooth daily operations, improving customer service metrics, and fostering a data-driven environment. The ideal...

  • Head of Customer Success

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