Customer Counter Associate

6 dagen geleden


Utrecht, Utrecht, Nederland Carriere in Limburg Voltijd
Functie beschrijving

Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen.

Elke dag zijn er in Nederland honderden UPS Package Drivers op de weg om alle pakketten op  tijd op te halen en weg te brengen. Om dit in goede banen te laten lopen zijn er op elk center enkele Center Clerks nodig om de operatie achter de schermen goed te laten lopen.  Voor center Utrecht zijn wij op zoek naar een Center Clerk die verantwoordelijk is voor operationele en administratieve taken op het center. Jij zorgt ervoor dat de pakketten de deur uit gaan

Wat doe je op een dag?

  • Jouw hoofdtaak ligt bij CEC, het klachten afhandelsysteem waar we mee werken. Er zijn altijd mensen die vragen hebben over de voortgang van hun zending en die komen middels CEC bij jouw binnen.
  • Jij verzorgt de inkomende casus en zorgt voor een adequate resolutie binnen de daarvoor bestemde tijd.
  • Jij staat regelmatig in contact met onze klanten aan de balie, via de telefoon of per mail.
  • Jij bent flexibel en een echte teasmspeler aangezien je in een klein team werkt waarbij de druk verschillend verspreid is.
  • De werkdagen zullen zijn van dinsdag tot en met zaterdag
Functie eisen

Wat moet je kunnen?

  • Je kan goed uit de voeten met verschillende computersystemen (IVP, COPS, PCIS, UDC, Microsoft Office)
  • Je bent een nauwkeurige werker en bent punctueel.
  • Wanneer jij denkt dat iets niet klopt, ga je dit uitzoeken. We verwachten dat je hierin een  pro-actieve houding aanneemt. Bijzonderheden en/of trends signaleer je en bespreek je wanneer nodig.
  • Als centerteam ondersteun je elkaar in drukke tijden of bij afwezigheid van collega's. Het is dan ook belangrijk dat je gemakkelijk verschillende werkzaamheden oppakt en hier flexibel in bent. Op drukke dagen ben jij bereid om in overleg over te werken.
  • Voor deze functie is het handig dat je goed Nederlands en/of Engels spreekt en schrijft.
Overige opmerkingen

Werknemerstype:

Voor bepaalde tijd (bepaalde tijd)

UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.

Het bedrijf

Natuurlijk heb je onze bruine bestelbussen weleens zien rijden, maar wist je ook dat UPS een toonaangevende leverancier is van gespecialiseerde transport- en logistieke diensten (UPS Supply Chain Solutions)? Sinds de oprichting in 1907 zijn we uitgegroeid tot een miljardenbedrijf en actief in meer dan 200 landen en gebieden wereldwijd. Wat dit voor jou betekent? Mogelijkheden waarvan je nooit had durven dromen. Ontdek hoe Future You zich bij UPS kan ontwikkelen


  • Sales Associate

    6 dagen geleden


    Utrecht, Utrecht, Nederland Engaige Voltijd

    We're a fast-growing startup with big ambitions looking for someone to join our sales team and drive the growth of our customer base. We are seeking a Sales Associate with a passion for technology and a willingness to learn the ins and outs of software sales. You will play a crucial role in identifying and engaging prospects, building relationships, and...

  • M&A Senior Associate

    2 weken geleden


    Utrecht, Utrecht, Nederland Conclusion Voltijd

    Introduction to Conclusion Conclusion is a multi-disciplinary service provider in the field of business transformation and (managed) IT services. Conclusion operates an ecosystem of >30 companies across five domains. We serve customers in the Benelux, DACH and Iberia with a blended and international delivery model (onshore, nearshore & offshore).Each of our...

  • M&A Senior Associate

    7 dagen geleden


    Utrecht, Utrecht, Nederland Conclusion Voltijd

    Introduction to Conclusion Conclusion is a multi-disciplinary service provider in the field of business transformation and (managed) IT services. Conclusion operates an ecosystem of >30 companies across five domains. We serve customers in the Benelux, DACH and Iberia with a blended and international delivery model (onshore, nearshore & offshore).Each of our...

  • Customer Service Associate

    3 weken geleden


    Utrecht, Utrecht, Nederland Undutchables Voltijd

    As a French-speaking Customer Service Representative, you will:- Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and As a French-speaking Customer Service Representative, you will:- Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.-...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd

    About the RoleWe are looking for a highly skilled Customer Service Associate to join our team at Undutchables. As a key member of our customer support team, you will be the primary point of contact for our dealers and partners in the French and Dutch markets.Key Responsibilities:Handling B2B and B2C interactions via email and phone, providing exceptional...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd

    As a Customer Service Representative for the UK, you will:Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and As a Customer Service Representative for the UK, you will:Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.Proactively reach...

  • Associate Director

    2 weken geleden


    Utrecht, Utrecht, Nederland Investigo Voltijd

    Exciting Opportunity for an Associate Director in Real Estate Financing – Join a Leading Firm We are working with a dynamic and rapidly growing organization in the real estate financing sector, currently seeking an experienced Associate Director to join their Large Transaction Team. This is a fantastic opportunity to play a key role in structuring and...

  • KYC Associate

    1 dag geleden


    Utrecht, Utrecht, Nederland Fitura Voltijd

    Are you a motivated and detail-oriented professional who thrives in a fast-paced and competitive environment? Do you have a passion for stakeholder management and client engagement? If so, this role as an FOS Associate could be the perfect opportunity for youIn this role, you will be responsible for managing the KYC (Know Your Customer) portfolio for...

  • Associate Consultant

    6 dagen geleden


    Utrecht, Utrecht, Nederland Manhattan Associates Voltijd

    Description : Do you want to gain experience in software implementation, Have a passion for complex problem solving and business process improvement and do you want to work directly with world class customers in their supply chain and commerce development? Each Associate Consultant works closely with customers to gather their requirements, attend...


  • Utrecht, Utrecht, Nederland Undutchables Voltijd

    Job description As a French-speaking Customer Service Representative, you will: Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone. Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell. Keep everything running smoothly...


  • Utrecht, Utrecht, Nederland Adecco Nederland Voltijd

    Would you like to work with cars in a fast paced environment within Tesla? Do you live close to Utrecht and are you available fulltime? Check out this vacancy because this might be the perfect job for youWhat are you going to do?- Prepare vehicles for delivery by ensuring they meet Tesla's high standards;- Perform thorough inspections of newly delivered...

  • Junior Associate Counsel

    1 dag geleden


    Utrecht, Utrecht, Nederland Zoho Corporation Europe Voltijd

    Job DescriptionZoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS provider worldwide committed to solving business problems through our deep technology expertize and superior customer experience. We believe in experimentation, iteration, and following your instincts.As part of the legal...


  • Utrecht, Utrecht, Nederland Unit4 Voltijd

    We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...


  • Utrecht, Utrecht, Nederland Unit4 Voltijd

    We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...

  • Junior Associate Counsel

    6 uur geleden


    Utrecht, Utrecht, Nederland Zoho Corporation Europe Voltijd

    Zoho is a privately held, bootstrapped and profitable cloud software company. We aim to become one of the largest B2B SaaS provider worldwide committed to solving business problems through our deep technology expertize and superior customer experience. We believe in experimentation, iteration, and following your instincts.As part of the legal team at Zoho,...

  • Associate HR Advisor

    1 dag geleden


    Utrecht, Utrecht, Nederland Plat4mation Voltijd

    Are you passionate about people and HR? Do you enjoy handling employee queries and providing first-line support while connecting with colleagues? If so, we have the perfect opportunity for you What will you do? As an Associate HR Advisor at Plat4mation, you will be a key player in our HR team, supporting our HR Advisor in the Netherlands and taking...

  • Sales Associate

    3 weken geleden


    Utrecht, Utrecht, Nederland Zadig&Voltaire Deeltijd

    DUTCH MANDATORY ** Zadig & Voltaire is looking for a part time sales assistant to join our team in DE BIJENKORF UTRECHT. Sales skills: Drive sales: warm welcome, approach the customer, use appropriate sales techniques from start to conclusion of the sale. Be part of targeting the ZV objectives and meeting store KPIs (AB and UPT) Advise and drive sales...


  • Utrecht, Utrecht, Nederland Bristol Myers Squibb Voltijd

    Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Utrecht, Utrecht, Nederland Manhattan Associates Voltijd

    Description Part of a multicultural team, your role is to guarantee client satisfaction and ensure the well-functioning of our solutions. You will have opportunity to work for clients from various industries including retail distribution, luxury, industrial, eCommerce, automotive, pharmaceutical, etc. This is the perfect role for you to build solid...

  • Operations Support

    2 dagen geleden


    Utrecht, Utrecht, Nederland Undutchables Voltijd

    The Operation Accelerator ensures smooth and efficient day-to-day operations by offering administrative and organizational support. The Operations Accelerator is responsible for aligning the daily The Operation Accelerator ensures smooth and efficient day-to-day operations by offering administrative and organizational support. The Operations Accelerator is...