Manager, Logistics
5 dagen geleden
Position Requirements
Education/Experience:
Minimum 3 years in a logistics position in a customer service oriented order management, warehousing and distribution environment in a regional or global multinational company. Experience working directly for the company or a contracted 3PL supplierSkills/Knowledge/Ability:
Good communication and collaboration skills. Able to analyse and solve problems quickly and easily. Collaborative team player accustomed to working in a measured results oriented environment emphasizing customer satisfaction. Capable of creatin collaborative relationship between OPS and Sales companies leading to excellent day-to-day coordination of regular business flows and exceptional requirements. Knowledge of transport & warehouse operations Basic knowledge of management of 3PL relationshipsKey Result Areas and Activities
Delivery planning and execution: Inbound deliveries execution: setting priorities for inbound and managing inbound schedule (agreed with Planning team and determining # containers/day/whse) Outbound deliveries execution: serve the end customers within agreed SLA within budgeted costs. Operational daily support & troubleshooting Returns management Facilitates customer service driven operational improvements Informs organization of possible improvements of working practices of 3PL 3PL invoice verification & approval Inventory Management: Ensures inventory accuracy both physically at 3PL as well in systems Stock count & control Capacity planning: Makes a 12 and 3 month rolling forecast for the 3PL (Storage and throughput volume) Is informed of progress of sales in month versus budget & forecast and adapts 3PL capacity. OPS voice within SalesCo: Supports supply chain team to define & manage the Sales-Co-OPS Service Level agreement:Works with local sales to determine customer requirements and how those will be served (delivery profiles, improvement opportunities, cost to serve). Update SLA results & communicates around them. Presents Logistics performance to sales an defines corrective actions to meet agreed service levels.-
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