Customer Service Representative

2 weken geleden

Kerkrade, Nederland Stadion Uitzenden Voltijd

**Wat ga je doen?**
For our client in the are of Maastricht, we are looking for a Customer Service Representative.
You will manage key European customers, handle orders and ensure smooth service from first contact to final delivery.
As a Customer Service Representative you will work close with colleagues across different departments. You will play a key part in meeting the customer service goals and objectives.

Your responsibilities as a Customer Service Representative:

- Handle inquiries on products, pricing, delivery, and orders;
- Communicate customer needs, goals, and concerns to management;
- Process and verify customer orders, ensuring accurate pricing, shipping and instructions;
- Track delivery issues and complaints, providing timely resolutions;
- Manage price lists, discounts, and sales adjustments.

**Dit bezit je**:

- Excellent command of English and Dutch;
- Minimum 5 years of customer service experience, preferably in a manufacturing/technical environment;
- Proficient in Microsoft Office; experience with ERP or customer systems;
- Experience with CRM systems, preferably including implementation or setup;
- Strong problem-solving skills, detail-oriented, and service
- and team-focused.

**Wat ontvang je?**

- Direct contract with the employer, with the prospect of a permanent position;
- Salary up to €4,300 gross per month (including 13th month), based on experience and skills;
- 30 vacation days;
- Travel allowance;
- Good pension scheme;
- Holiday pay.

Do you have the skills to be a Customer Service Representative?

Telephone: 0031 6 57 19 79 44
Whatsapp: 0031 6 57 19 79 44

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