Customer Service Representative

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 81753
Time Type: Part Time

**Move forward as Customer Service Representative at DSV in Moerdijk**
Are you willing to take on operational and logístical challenges for a site that focuses on retail customers? Do you always have an eye for the ultimate customer experience? And are you known for your commitment, sense of responsibility and ability to show ownership? Your customer focus comes into its own within our international work environment.

**You get it done**
Ensuring maximum customer satisfaction for our customer who supplies products within Europe: you'll work on it.

How do you do this? You take care of all administrative and planning activities of the incoming and outgoing shipments of our customers, you are an important link between our warehouse and our customer. You are responsible for processing the correct information about an order, monitor its progress and take care of the planning for our logistics department.

You get this done by:

- communicating proactively with our customers and colleagues, keeping an overview;
- preparing and planning incoming orders for our customer;
- noticing deviations in the orders.

Your team stands out within DSV for the friendliness and approachability with which we interact. It is a close team that helps each other where necessary You will have the freedom and space to fulfill this role in the best possible way.

**We are DSV, we grow**
DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.
- A team is not a group of people working together. A team is a group of people who trust each other, says Antoinette Ernest, supervisor customer service._

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

**You bring**
- affinity with logistics and transport;
- good computer skills, familiar with the MS office package;
- command of the Dutch and English languages, both spoken and written.

It all counts for this vacancy of customer service representative in Moerdijk. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

**You get**
Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

- a salary between € 2,300 and € 3,300, tailored to the knowledge and experience you bring;
- 28 vacation days per year and 8% vacation pay;
- plenty of opportunities to develop yourself further;
- the space and freedom to do business in an informal environment;
- and of course a great team to work with

**Move forward**

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.