Director Resilience

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

**Would you like to work for one of the**w**orld's largest banks in an exciting,**dynamic** and international environment?**

We are currently recruiting for a Director Resilience in Amsterdam.

**About MUFG**

**About MUFG Bank (Europe) N.V.**

MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth.

**Your impact at MUFG**

We are looking for a seasoned resilience professional, to support the Head of Resilience with operational management, coordination and delivery of the bank’s operational resilience and business continuity activities. The director will be deputy to the Head of Resilience, who is accountable for the longer-term strategy for resilience, driving transformation and external alignment, senior stakeholder management and the positioning of resilience in the wider firm.

The Resilience Director will act as a central point of coordination, helping the team stay organized, focused, and connected across priorities. The role will lead the day-to-day execution of operational and technical resilience activities. This is a hands-on role focused on driving, improving coordination, embedding structure across resilience processes & leading the team to deliver at its best.

**Function positioning**

The European Resilience Team exists to ensure MUFG can continue to deliver critical services to clients, markets and regulators. They help making sure that the bank can withstand, respond to, and recover from disruptions, so that all critical services remain available to clients and the financial system under all conditions.

The team also help safeguard efficient and seamless operations of key business processes, identifying and implementing change to drive efficiencies and enhance controls. They bridge design and execution, driving change whilst keeping the bank safe, secure and compliant.

The European Resilience Team reports to the Chief Operating Officer of MUFG Bank Europe. The team leads initiatives on business continuity and information security, procurement and vendor management, outsourcing and third-party risk management, end-to-end process optimisation and a robust operational resilience framework in accordance with the Digital Operational Resilience Act (DORA).

**The role includes the following**:

- Operational management: coordinate and oversee the daily activities of the operational resilience team, ensuring priorities are executed in line with requirements and internal policies. Develop KPIs and metrics to measure process performance and improvement, substantiating the maturity of resilience. Coach and guide the resilience team members, aligning and tracking delivery and driving execution prowess.
- Cross-functional coordination: collaborate with other teams including Technology, Operations, Risk, Legal, Compliance and Business functions, ensure resilience measures are integrated into business-as-usual practices.
- Operational reporting: provide timely and regular reporting on resilience metrics, issues and remediation progress to the Managing Director to provide meaningful insight in relevant governance forums.
- DORA compliance: drive a variety of tasks and initiatives with the Resilience Team, ensuring compliance with the Digital Operational Resilience Act. Monitor and assess the effectiveness of controls and measures, supporting with change where required to maintain compliance and mitigate risks.
- Oversee the identification and monitoring of Critical and Important Functions (CIFs), operational dependencies and the connection into an end-to-end business process architecture, to leverage the framework for business value: identifying inefficiencies, bottlenecks, opportunities for pro