Reservations Agent

4 dagen geleden

Rotterdam, Nederland Motel One Rotterdam Voltijd

**Reservations Agent**:
**Vacatureomschrijving**:

- Reviewing and processing bookings, overbookings and options
- Maintaining Sihot, as well as our electronic bookings systems
- Generating and verifying invoices (debtors and creditors) in line with our pricing policy
- Handling deposits and monitoring timely incoming payments
- Assisting both the Sales and Front Office team at peak times

**Benefits**:

- **Bonus program**: The better the guests rate their stay, the higher the bonus
- **Make an international career**: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
- **Staff discounts**: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
- **Develop personally and professionally**: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
- **Celebrate together**: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.

**Functie-eisen**:
Whether you are a hotel professional or changing careers - you will fit in here Because personality and hosting skills are our priority. You will also:

- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have excellent manners, as well as a solid command of (written and spoken) English
- Be a team player and willing to provide assistance across departments - we achieve our results together

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