Global Quality Manager

Location: Rotterdam, NL, 3013 AA- Req ID: 85576- Facility: Rotterdam-554- Department: Global OE, Process Safety & Quality.- Division: Operational Excellence and HSE

Are you experienced in global quality management and would you like to lead corporate quality functions to ensure focus on customer needs? Welcome to LyondellBasell..

**This is LyondellBasell**:
**This is the role**:
As a Global Quality Manager you will lead corporate quality functions to ensure focus on customer needs. This role monitors the overall quality management system, ensures appropriate metrics and targets are established, and ensures management is adequately advised of the health of the quality management system based on business outcomes and customer feedback. Through strong relationships, facts and data, this key leader ensures serves as a change agent to drive continuous improvement through partnerships with business and site resources.
A key aspect of this role is to lead the growth of a customer-focused culture, ensuring customer requirements and expectations have been accurately identified, and ensuring the organization is meeting or exceeding customer expectations. You will partner with business lines to determine changes in customer expectations over time and strategies to meet those evolving expectations, as well as maintaining all chosen external certifications, such as IATF/ISO.

Responsibilities & Accountabilities
- Leading a team of Corporate and Regional Quality managers responsible for:

- Ensuring components of a sound Quality Management System are in place and effective;
- Safeguarding compliance with LyondellBasell and Certification Body (IATF/ISO) standards;
- Providing leadership in to maintain quality tools, methods and strategies;
- Standardization of Global Key Performance Indicators;
- Managing internal auditor training and internal and external audit programs;
- Managing Certification Body relationships for ISO and IATF (re)certification audits;
- Documentation and implementation of the Quality Management System;
- Providing analytical insight into health of the QMS;
- Leading quality networks to share learnings;
- Serving as a liaison with customers in the area of Quality;
- Driving Customer Satisfaction Surveys and the improvement response to surveys annually;
- Defining and driving supplier qualification and assessments to ensure compliant feedstock supply;
- Benchmarking both internally and externally;
- Tracking the customer compliant, root cause investigation, and corrective action process;
- Developing internal processes necessary to maintain certifications.

**This is who you are**:
You are an experienced Quality manager with the ability to successfully lead a team.
With your strong verbal and written communications skills you communicate effectively on various levels within the organization on a global scale.
- Build Partnerships
- Deliver Results
- Drive Innovation
- Grow Capabilities
- Promote Inclusion

**This is what you bring**:

- Bachelor’s degree in Chemistry, Biology, Engineering or other related technical field;
- Minimum 15 years related or combined manufacturing or business experience;
- Experience in designing and leading management systems development and implementation;
- Minimum 10 years of experience in a people-leader role;
- Knowledge and sound understanding of Management Systems and/or Six Sigma, Statistical Analysis, Quality Tools (FMEA, PPAP, APQP, etc.) and investigative methodologies;
- Certified Quality Engineer or Six Sigma Black Belt is a plus;
- Fluency in English.

**This is what we offer**:
We offer an environment where we encourage personal and professional growth and where you will be rewarded for your performance and results. You will have the possibility to work with specialist on all fields to develop innovative solutions and to extend your national and international network. In addition, we offer you a competitive salary package. The Company's Global Remote Work Policy allows eligible employees the option to work up to three days a week from home. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

**Interested?**:
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