Huidige banen gerelateerd aan Business Process Manager - Amsterdam - ABN AMRO
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Business Process Manager
5 dagen geleden
Amsterdam, Nederland ABN AMRO VoltijdBusiness Process Manager **At a glance**: Do you thrive on enhancing customer journeys and creating seamless, end-to-end processes that delight clients and meet employee expectations? If so, ABN AMRO Bank's Business Process Manager role might be your calling. Join us at the forefront of digital transformation within the Generic Customer Processes (GCP)...
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Business Process Manager
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Manager Business Proces Management
1 week geleden
Amsterdam Centrum, Nederland Budget Thuis VoltijdAls Manager BPM ben jij verantwoordelijk voor het volledige proces van idee tot livegang, samen met je team van Product Owners, Business Analisten en Project Managers._ **Dit ga je doen** Als manager BPM bij Budget Thuis draag je de eindverantwoordelijkheid voor het prioriteren van IT-projecten en high-value initiatieven. Je geeft leiding aan een team van...
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Junior Process Manager
3 dagen geleden
Amsterdam, Nederland ABN AMRO VoltijdJunior Process manager **At a glance**: We are looking for a Junior Process manager. Are you driven by the challenge of maximizing quality and efficiency? Then we are looking for you! **Your job**: Ready to launch your career at ABN AMRO? We are seeking a junior business process manager who thrives on curiosity and seeks to understand the "why" behind our...
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Manager Fp&a Business Process Manager
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Amsterdam, Nederland Booking.com VoltijdAmsterdam, Netherlands - Finance - 20455 The role **Tasks & Responsibilities** - Lead a team of 3 BPEs and drive end-to-end FP&A business process optimization projects: from opportunity assessment through design, implementation, and change management. - Drive the requirements gathering process for new tooling and system enhancements, ensuring user stories...
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Business Process Expert
2 weken geleden
Amsterdam, Nederland Schiphol VoltijdNice to know (you)Solliciteer na het lezen van de volgende vaardigheids- en kwalificatievereisten voor deze functie.80% van alle omzet van Schiphol komt vanuit ingekochte producten of diensten. Ruim de helft daarvan betreft inkopen voor het team Assets.Samen met een ijzersterk team maak je impact voor alle bedrijfsonderdelen binnen Royal Schiphol Group door...
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Business Process Expert
2 weken geleden
Amsterdam, Nederland Schiphol VoltijdNice to know (you)Solliciteer na het lezen van de volgende vaardigheids- en kwalificatievereisten voor deze functie.80% van alle omzet van Schiphol komt vanuit ingekochte producten of diensten. Ruim de helft daarvan betreft inkopen voor het team Assets.Samen met een ijzersterk team maak je impact voor alle bedrijfsonderdelen binnen Royal Schiphol Group door...
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Business Process Analyst
2 weken geleden
Amsterdam, Noord-Holland, Nederland Next-Link Voltijd € 40.000 - € 60.000 per jaarWe are seeking a highly skilled Business Process Analyst with strong expertise in process analysis and optimization within the banking domain. The ideal candidate will be responsible for reviewing current ("as -is") business processes, identifying inefficiencies, and designing improved ("to -be") processes that enhance operational performance and reduce...
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Senior Process/Business Analyst
1 week geleden
Amsterdam, Noord-Holland, Nederland Booking Voltijd € 60.000 - € 120.000 per jaarWe are seeking a highly motivated and results-driven Senior Process/Business Analyst. This role will be responsible for the successful delivery of a dedicated workstream within a large cross functional program. This workstream will be focused on mapping out the future business processes & data lineage end-to-end across the Accommodation Business Unit,...
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Business Process Consultant
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Manning Global AG Voltijd € 55.000 - € 85.000 per jaarOur client, a leading global multinational information technology services and consulting company, is recruiting aBusiness Process Consultant,to join their business in theNetherlands.Position Title:Business Process Consultant - TelecomsPosition Type:PermanentStart Date:ASAPLocation:Amsterdam, NetherlandsContact:Bojan | Our client is looking for a Dutch...
Business Process Manager
3 weken geleden
Business Process Manager **At a glance**: Are you interested in steering and developing customer journeys? Do you recognize the beauty in developing a robust, sustainable (digital) end-to-end process that functions flawlessly, delighting our customers and fulfilling our employees’ expectations? Are you someone who can mobilize a wide variety of teams to collaborate, drive execution and get the right results? Then this might be the perfect job for you Strong, well-designed, generic customer processes are crucial to achieve our ambition to become a personal bank in the digital age. The Generic Customer Processes (GCP) department within Customer Data Solutions (CDS) plays an important role in improving the service we provide to our customers and complying with laws and regulations. As Business Process Manager you will be responsible for leading and owning some of the bank's most important customer processes. Currently we are looking for a Business Process Manager to join the Data Actualization team. This team owns the Data Refresh processes for natural persons and business clients within ABN AMRO Bank, which include multiple digital client outreach flows and currently drive the input for automated KYC assessments (periodic reviews). **Your job**: As Business Process Manager, you will closely collaborate within a team of fellow (senior) business process managers to manage and improve a group of end-to-end generic customer processes that are aimed at collecting and validating data of our clients. You will own one or more of these processes, and report functionally to one of the Senior Business Process Managers in the team. Your responsibilities will include: - You will own one or more end-to-end generic customer processes aimed to collect and validate data of our clients. - You will manage these processes end-to-end, and ensure that all necessary guidelines, standards, and Standard Operating Procedures (SoPs) are designed & implemented to improve customer service and compliance with laws and regulations. - You will be responsible for driving the continuous improvement of the Net Promoter Score (NPS), process performance (downtime/lead time/conversion) and efficiency (costs) of the generic customer processes within your scope. - You will implement value chain management to actively monitor and steer upon the performance of the end-to-end processes you are accountable for. - You will mobilize and manage stakeholders across the end-to-end chain to collaborate, drive execution and achieve the right results. - You will initiate, prioritize, and provide requirements for proposals on process improvement, harmonization, and digitalization. - You will be responsible for giving insight in process performance and execute accurate analyses to define potential process performance improvements. - You will lead the development and execution of (strategical / tactical) process improvement projects, ensuring successful and timely delivery. One of the key challenges within the customer data domain is that multiple (regulatory driven) initiatives (e.g. Commercial Campaigns, Group of Connected Clients, SME Indicator, and Sustainable Finance Regulations) require significant amount of additional data from our customers. This additional customer data is currently not available nor easily accessible in structured form via existing data sources. Therefore, a generic data gathering/actualization capability needs to be established that offers a robust, effective and client-friendly solution to this challenge. You will closely collaborate with colleagues from other CDS departments (e.g. Steering & Expertise and CDS Data Office) and internal data consuming stakeholders (e.g. DFC, Segments, Group of Connected Clients program, SME Indicator program) to formulate a clear vision and strategy to tackle this challenge and help drive the execution on the creation of such a generic solution. **Working environment**: GCP is part of CDS, ABN AMRO's "one-stop-shop" for reliable and high-quality Customer and Party data. GCP consists of four teams: Onboarding, Personal Life Cycle Management, Business Life Cycle Management and Data Actualization. At CDS, we believe in reliability and trustworthiness. When you work for CDS, you are curious and up to date, you do it together, you are clear and concrete, driven and proud and you want to deliver. Together, we are a team of passionate experts who strive for seamless execution in collaboration with our stakeholders. We do this in an inclusive work environment where performance and job satisfaction come together. **Your profile**: As a Business Process Manager, you take ownership, are self-starting and able to work independently on assignments and projects. You have excellent analytical, organizational, and project management skills, and are a critical sparring partner for your team and stakeholders. You are curious, detail-oriented, structured, and energetic, with a proactive and positive attitude.
