Facilities Operations Officer

Operations Manager – Lelystad Platform
Lead the Future of Logistics at GXO
As GXO continues to grow its large and fast-paced distribution centre in Lelystad, we are looking for an experienced Operations Manager to strengthen and support our operational leadership team. In this role, you help steer the 24/7 operation across three rotational shifts and play a vital part in ensuring that our dispatch and outbound processes run smoothly, safely and efficiently every single day.
If you are ready for a next step with greater responsibility, enjoy leading teams in a dynamic environment and thrive on operational excellence, this is the opportunity to grow your career within one of the most advanced logistics hubs in the Netherlands.
What your week will look like as an Operations Manager
Lead daily operations within your rotational shift, ensuring safe, compliant and reliable execution of dispatch and related activities
Steer performance through KPIs and data insights, reviewing results, identifying root causes and driving corrective and preventive actions
Coach and develop Warehouse Managers and their teams, including training, performance management and succession planning
Plan and allocate staffing, workload and resources across shifts while maintaining strong collaboration with internal departments and the customer
You regularly meet and align with the Head of Operations, to whom you directly report, ensuring clarity on strategic priorities, performance expectations and operational execution
A key leadership position within one of the largest and most advanced logistics hubs in the Netherlands
Access to a high-quality company restaurant, where professional chefs prepare fresh, healthy meals every day for just a few euros
A bachelor’s degree in logistics, supply chain, engineering or business, supported by strong analytical and problem-solving skills
At least 5 years of experience in a complex, high-volume supply chain or warehousing environment, preferably with exposure to automation and multidimensional operations
Proven leadership experience, including coaching, developing and managing large teams (50+), and the ability to influence effectively across all levels
Strong communication skills in Dutch and English (French, German or Spanish are an advantage), with the ability to build relationships and collaborate in an international environment
A proactive, resilient and results-driven mindset, able to perform under pressure while maintaining a high standard of quality and professionalism
Strong analytical, financial and reporting skills, with the ability to translate data into actionable decisions and drive continuous improvement
Broad technical and process understanding, combined with a willingness to keep developing yourself and deliver high-quality service to internal and external customers
GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.