Customer Service

2 dagen geleden

Rotterdam, Zuid-Holland, Nederland JP Gray Voltijd

Customer Service Representative

Rotterdam area

Full time: 40 hours p/w

Would you like to work for an international market leader in the Food & Beverage? Are you looking for a challenging position as Customer Service Representative where you will be responsible for providing continuous high standards of customer service, minimize customer effort while maximizing the customer experience and loyalty whilst interacting with internal stakeholders and customers? You will be working in the EMEA office, which is a true international environment with many different nationalities present.

The role

The Customer Service Representative provides high-quality support to internal departments and an international customer base. This role is essential for managing customer relationships, processing orders and contracts, and ensuring smooth sales operations in line with company standards.

The company

The organisation you will be working for is a market leader in the F&B Industry.

You will be responsible for

  • Sales order maintenance
  • Customer care enquiry handling
  • Monitoring Sales order scheduling
  • Producing ad hoc reports, analysing data and providing recommendations/solutions
  • Prioritizing demand in delivery shortage situations
  • Sales order backlog reporting and communication of supply/logistics issues to management

About you

  • 1-3 years' experience in a customer service environment or similar
  • Excellent communication and interpersonal skills
  • Previous experience in Customer Service or Sales Support is a plus.
  • Language skills: fluent in English and/or Dutch or French

What the Role Offers

  • Full-time position (40 hours/week, Monday to Friday, 09:00-17:30)
  • Gross monthly salary of €3000 - €3200
  • International work environment with exposure to multiple European markets
  • Supportive and collaborative team culture
  • Opportunities for professional growth within a leading multinational company

Interested?

If you fit the above description and think you are ready for a next step in your career, we are very much looking forward to receive your application. If you know someone that would fit this position, please let us know. Please send your application to

Let op: vacaturefraude

Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:

* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).

* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.

Important: job fraud

Unfortunately, job fraud is becoming more common. Beware of such scams:

* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.

* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

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