Account Manager, Eats

1 week geleden


Amsterdam, Noord-Holland, Nederland Uber Voltijd

About The Role
Uber Eats is seeking a passionate Account Manager to support the growth of our food delivery business in the Netherlands. We are seeking highly motivated individuals passionate about building long-term partnerships with restaurants. This role calls for a rare combination of relationship management, operational excellence, and a love for problem-solving. It is an excellent opportunity to develop your commercial and analytical skills while working in an "all hands on deck" environment.

What You Will Do

  • Take complete ownership of your restaurant portfolio and drive the business and operational performance
  • Identify and initiate new partnership opportunities with the restaurants in your territory
  • Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences
  • Drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
  • Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the experience right from the first pitch to the first trip
  • Solve complex issues by ensuring our customer service is prioritized and solved efficiently
  • Act as an ambassador for the mission, brand, and product of Uber Eats

What You Will Need

  • 1+ years of validated experience in Account Management/Sales or any customer-facing roles
  • Ability to influence various audiences both internally and externally using strong verbal and written communication
  • Ability to adapt to a constantly evolving fast-paced environment
  • Highly responsive and data-oriented attitude, able to take the initiative and maintain high-quality relationships with all kinds of partners
  • Understanding the customer needs and overcoming any challenges the business may face
  • Project management and a problem-solving demeanor to adjust to the autonomy of the role
  • You're self-motivated and highly organized as you'll manage a big portfolio of merchants
  • Fluent (written & verbal) in Dutch and English

Preferred Qualifications

  • You have strong problem-solving skills and the ability to come to solutions
  • You are comfortable working with numbers to drive insights and like to make data-driven decisions
  • Result-oriented, proactive and highly motivated. You'll work hard until you get the job done

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