IT Manager

Join Lepaya

We are seeking an experienced Senior Internal IT Manager to take full ownership of our internal technology landscape. This is a critical, hands-on role designed for an expert who thrives on process improvement, governance, and maintaining a secure, highly efficient employee technology experience.

What You'll Be Responsible For

As the Senior Internal IT Manager, you will manage all aspects of Internal IT, focusing on strategy, governance, vendor management, and continuous improvement. Your core responsibilities, informed by our internal structure, will include:

We believe great technology should make people's work easier, not harder. As our Senior Internal IT Manager, you'll be the driving force behind that goal. You'll take ownership of all things Internal IT: strategy, systems, vendors, and security. You'll keep our people productive, our tools sharp, and our environment secure.

What You'll Do

• Own and optimize internal IT processes, budget, and tooling strategy to keep our systems efficient, secure, and scalable.
  
  

• Act as the main contact for our IT vendors (like L'Comp), ensuring service quality, cost-effectiveness, and smooth collaboration.
  
  

• Oversee our core internal platforms — from Google Workspace and Bitwarden to Personio integrations and AWS access — ensuring seamless onboarding, access control, and compliance.

• Forecast and manage the internal IT budget, overseeing the acquisition of all IT hardware, software licenses, and services to ensure cost-effectiveness and timely renewals.

• Keep our global teams connected and secure through MDM, SSO, and strong IAM practices.
  
  

• Partner with teams across the business to deliver smart, scalable IT solutions that enable everyone to work better.
  
  

• Work hand in hand with our Security team to enforce best practices, manage incidents, and safeguard our digital environment.

What You Bring to Lepaya

• 7+ years of hands-on and strategic experience in Internal IT Management, IT Operations, or a similar role, ideally within a fast-paced scale-up environment.

• Proven administrative mastery and governance experience with the following platforms:

  • Google Workspace (Admin Console)

  • Identity and Access Management (SSO/SAML/OAuth) implementation.

  • Cloud Infrastructure fundamentals (AWS - specific to internal services).

• Expertise in developing and managing ITIL-based processes (Incident, Request, Change, Asset Management).

• Strong experience with device management processes and solutions, including assets in multiple countries.

• Exceptional communication, vendor management, and negotiation skills. The ability to articulate complex technical issues to non-technical staff is vital.

• A track record of successfully implementing and enforcing IT security policies in close partnership with the Security team.

• Nice-to-have: 

  • Familiarity with Bitwarden or similar enterprise password management tools.

  • Microsoft Office 365 environment (License management, Azure AD concepts)

Why you'll love this journey at Lepaya 

• A challenging role in a vibrant international scale-up

• Our work-to-live scheme, which prioritizes health and wellbeing 

• Unlimited holidays and Lepaya Fridays – every other Friday, a day for yourself

• Flexible hours and a hybrid working arrangement, we expect you to work from our office at least 2 days a week

• Work from anywhere for 8 weeks/year

• Access to Empowr, our well-being partner

• Lots of opportunities to learn and grow, including internal  career development:

  • Access to our Lepaya Academy to help you upskill

  • An internal hiring program to help you advance

Our mission

At Lepaya, we empower professionals to thrive in their careers and lead happier lives, helping businesses reach new heights. Every member of our team plays a part in transforming how organizations grow and develop their talent.

Through our Portal, Academies, and App, we deliver blended training programs for every career stage, enabling learners to learn, practice, and apply new skills that truly make an impact.

Trusted by companies like KPMG, ING, Just Eat Takeaway, Bynder, Dell, Kraft Heinz, and BCG, we've upskilled over 26,000 learners in 2024 across 120 countries. Backed by $80M in funding, we're on a mission to become the world's leading upskilling platform — and we'd love you to be part of it.

What does it mean to be a Lepayaan?

We succeed together. We act and come up with solutions. We build for growth. We exceed expectations.  We create meaningful impact. For a glimpse into our culture, explore our careers page. 

How we live DE&I 

At Lepaya, our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. We're dedicated to diversity, equity, and inclusion through initiatives like our Diversity Charter and internal DE&I team. Your unique perspective is celebrated, ensuring you feel supported and encouraged to be yourself at work.

What's next?

Ensuring a smooth candidate journey is our top priority. Here's a sneak peek into our standard hiring process: 1. An intro video call with Tracy, from TA, 2. Home assignment and presentation with our IT security Tim and Andre, our CTO min chat with Kennad, our CEO 4. an offer We're all about getting to know you better, so we'll invite you to our office for a face-to-face stage, where you can meet potential future colleagues and experience our awesome office vibes firsthand 

Eager to jump on board? Get in touch 

---