Customer & Market Insights Partner

Step into a role where your insights truly shape the future of healthcare in the Netherlands. As a key partner to our commercial teams, you will transform data into meaningful action, influence strategic decisions, and help bring life-changing treatments to patients who need them. If you're ambitious, analytical, and eager to grow in a fast-evolving organisation, this is your opportunity to make a real impact at one of the world's most innovative healthcare companies. Read more and apply today

Your new role

This position plays a central role in enabling data-driven decision-making across our commercial teams and senior stakeholders. You will develop actionable insights, build new market models, and use analytics to shape strategy and guide key initiatives. The role suits someone who enjoys collaborating closely with cross-functional teams, has a strong analytical mindset, and can translate complex data into clear, compelling stories that support commercial impact.

What you'll do: 

• Act as a data-driven partner to commercial teams and the NL leadership team—participating in meetings, understanding priorities, and constructively challenging approaches to strengthen decision-making.
• Develop insights on new customer groups and segments (e.g., Private Market, E-Health) and contribute to innovative Go-to-Market models.
• Build and maintain market models for key therapeutic areas such as Obesity, Cardiovascular disease, and MASH.
• Translate complex analyses into clear, actionable insights using tools such as MS Excel and PowerBI—always considering usability and commercial impact.
• Apply advanced analytics where value adding (AI/LLM models, Marketing Mix, Next Best Action, Network Analytics).
• Collaborate with Commercial Excellence, Customer Experience, Marketing, Sales, Medical and international colleagues to ensure alignment and share relevant insights.
• Work with external data vendors and technical partners to ensure high data quality, optimise infrastructure, and support advanced analytics.
• Monitor market developments and prepare insightful business updates.

Your new department

The Customer Engagement (CE) department brings together Customer & Market Insights, digital capabilities, and channel expertise to support the Dutch organisation. We provide timely insights, integrate digital channels into the Go-to-Market model, and challenge teams with objective, data-driven viewpoints. CE team members are embedded in cross-functional teams and play a key role in driving commercial decision-making.

Your skills & qualifications

The ideal candidate is proactive, takes ownership, and thrives in a dynamic and growing environment. You have strong problem-solving skills, a high level of trustworthiness, and consistently deliver high-quality work on time. You enjoy building strong relationships across the business—especially within commercial teams—and think with both a patient and customer focus.

You will bring:

• Master's degree with 3-7 years of experience in data analytics, ideally within a commercial organisation
• Strong modelling skills in MS Excel and solid working knowledge of PowerBI
• Strong problem-solving mindset and high analytical level, attention to detail, and ability to translate complex data into clear business recommendations
• Experience with data warehouses, MS Fabric and/or Snowflake is an advantage
• Ability to build strong cross-functional relationships and influence stakeholders
• Experience in the pharmaceutical industry is an advantage, not a must
• Fluent command of both English and Dutch is mandatory

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What we offer

In addition to a unique and supportive culture, Novo Nordisk offers strong learning and development opportunities tailored to your career and life stage. Our benefits reflect our commitment to empowering employees to reach their full potential while achieving work-life balance.

More information

To submit your application, please upload your CV in English (click on Apply and follow the instructions).

Deadline

Apply by 4th of January 2026.

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.