French Customer Support Specialist

2 weken geleden

Amsterdam, Noord-Holland, Nederland Insify Voltijd

Looking for a Role with Impact? Become a Customer Support Expert at Insify

Entrepreneurs deserve better insurance. Fast, simple, fair—that's what we deliver at Insify. While today's businesses evolve at lightning speed, traditional insurers are stuck in the past. We're here to change that. Our 100% digital platform helps entrepreneurs get the coverage they need in just two minutes. No paperwork, no endless calls—just seamless, smart insurance.

If you're ready to join a team that embodies grit, makes a meaningful impact, cares deeply for our customers, and embraces an entrepreneurial spirit, we invite you to apply and become part of our innovative journey at Insify.

Your Mission

As a
Customer Support Expert
, you'll be the voice of Insify, ensuring every customer gets a smooth, top-notch experience and appropriate advice on their insurance needs.

What You Will Do

  • Assist customers via email, chat, and phone with clarity and empathy. You'll go above and beyond to create "wow" moments for clients, tackling challenges with a solutions-first approach
  • Continuously improve the customer experience, collaborating across teams—your ideas will make a difference
  • Provide feedback to refine our products and processes, always keeping the customer at the centre
  • Grow and evolve with us

What You'll Bring

  • Fluency in French (written & spoken) — this is non-negotiable
  • Available full-time
  • Enthusiastic, motivated, and ready for challenges - you do not give up easily
  • Strong communicator with great attention to detail
  • Independent yet a team player—thriving in a small but dynamic team

Bonus points if you:

  • Have experience in a regulated sector (insurance, banking, fintech) or customer support
  • Have worked in a startup before and love the fast-paced environment

Why Join Us?


Competitive salary
– because great talent deserves great pay


Hybrid work
– 2 days remote per week


Travel reimbursement
– we've got your commute covered


25 vacation days
– plus an extra day off on Christmas Eve (if it's a weekday)


50 EUR/month well-being budget
– for gym, UberEats, or whatever you like


Epic team events
– drinks, offsites, parties, merch, and more


MacBook
– because you need the best tools to shine


Career growth
– leadership programs, coaching, and real impact

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