Dutch Speaking Customer Service Agent for

1 week geleden

Amsterdam, Noord-Holland, Nederland Patrique Mercier Recruitment FR Voltijd

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Agent for , with the prospect of relocation to beautiful Greece. This role is perfect for individuals who thrive in dynamic environments and are passionate about delivering exceptional customer service to Dutch-speaking clients in the travel and hospitality industry.

Responsibilities
  • Provide outstanding customer support to Dutch-speaking customers through various channels, including phone, email, and chat.
  • Assist customers with inquiries regarding bookings, cancellations, and modifications.
  • Resolve customer complaints effectively and efficiently while ensuring a high level of customer satisfaction.
  • Stay knowledgeable about 's services and offerings to provide accurate information and recommendations.
  • Document customer interactions accurately in the CRM system and maintain comprehensive records.
  • Work collaboratively with other departments to address customer needs and improve service delivery.
  • Participate in training programs to enhance product knowledge and customer service skills.
Requirements
  • Fluency in Dutch and English, both verbal and written.
  • Experience in customer service, preferably within the travel or hospitality sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities focused on achieving customer satisfaction.
  • Proficient in using customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • A keen interest in travel and hospitality, coupled with a desire to assist customers in their travel experiences.
Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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