Customer Service Agent
1 week geleden
Customer Service Agent (Remote – U.S.)
Full-time | $50,000/year | Remote | U.S. time zones
About iBuyFlowers
We're an online marketplace transforming the B2B flower industry. Founded in 2016 by Dutch grower's son
Wilfred de Wit
, iBuyFlowers connects U.S. florists and event professionals directly with
100+ farms worldwide
— delivering fresher flowers, better prices, and unmatched reliability.
The Role
As a
Customer Service Agent
, you'll be the first point of contact for our U.S. customers — helping them with orders, deliveries, and product questions. You'll work closely with our
Farm Support team in Ecuador
, who handle claims directly with the farms, while you manage communication and follow-up with customers.
We're looking for someone who's detail-oriented, empathetic, and thrives in a fast-paced, event-driven business (Valentine's, Mother's Day, weddings — you name it).
What You'll Do
Respond to customer inquiries via chat, email, and phone
Handle claims and coordinate with the Ecuador team on resolutions
Track shipments and solve logistics issues with partners like FedEx
Offer product alternatives or credits to keep customers happy
Maintain accurate notes and data in HubSpot CRM
What You Bring
2+ years of customer service (e-commerce, logistics, or perishables preferred)
Excellent communication skills (English; Spanish is a plus)
Calm under pressure, strong follow-up, and attention to detail
Experience with HubSpot or similar tools
Why You'll Love It Here
100% remote (U.S.)
$50,000/year + PTO + paid holidays
Global team, fast-scaling company
Be part of a marketplace that connects flower farms to florists everywhere
Apply now and help us deliver farm-fresh happiness
-
Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland SimpledCard Voltijd € 20.000 - € 40.000 per jaarYour mission Ben jij op zoek naar de ideale bijbaan die je makkelijk kan combineren met je studie en privé? Met veel flexibiliteit en een gezellig team voor 15 euro per uur? Lees dan snel verder Als customer service agent bij SimpledCard ben jij de stem van het bedrijf richting onze klanten. Je beantwoordt al hun vragen vriendelijk en geduldig via...
-
KLM Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland Cygnific Voltijd € 25.000 - € 35.000 per jaarWhat do you think of when you think of 'customer service'? Hanging on the phone for minutes waiting for help, while being forced to listen to music? Then you've never spoken to our customer service heroes They can't wait to help passengers and partners with questions about their trip with KLM. Are you also full of energy, wanderlust and customer...
-
Customer Service Agent
2 dagen geleden
Amsterdam, Noord-Holland, Nederland DSV VoltijdJob Req Number: 97109Time Type: Full TimeMove forward as Customer Service Agent at DSV in Tholen (Moerdijk MCF)Are you ready for a role where no two days are the same? Would you like to work in an international team where customer service and administration come together in your daily tasks? With a kick-start in Tholen, followed by a move in early 2026 to...
-
Customer Support Agent
6 uur geleden
Amsterdam, Noord-Holland, Nederland Cbtalents VoltijdWork & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or Work From Anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH – Work At Home Available) Job Description We are...
-
Dutch Speaking Customer Service Agent for
1 week geleden
Amsterdam, Noord-Holland, Nederland Patrique Mercier Recruitment FR VoltijdPatrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Agent for , with the prospect of relocation to beautiful Greece. This role is perfect for individuals who thrive in dynamic environments and are passionate about delivering exceptional customer service to Dutch-speaking clients in the travel...
-
KLM Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland Cygnific Voltijd € 25.000 - € 35.000 per jaarWhat do you think of when you think of 'customer service'? Hanging on the phone for minutes waiting for help, while being forced to listen to music? Then you've never spoken to our customer service heroes They can't wait to help passengers with questions about their trip with KLM. Are you also full of energy, wanderlust and customer friendliness? Become a...
-
KLM Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland Cygnific Voltijd € 25.000 - € 35.000 per jaarWhat do you think of when you think of 'customer service'? Hanging on the phone for minutes waiting for help, while being forced to listen to music? Then you've never spoken to our customer service heroes They can't wait to help passengers with questions about their trip with KLM. Are you also full of energy, wanderlust and customer friendliness? Become a...
-
Finnish Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland BESTSELLER Voltijd € 35.000 - € 55.000 per jaarAt BESTSELLER, we don't just support customers, we build relationships that matter. And it all starts with our people.We're looking for a Finnish-speaking Customer Service Agent to join our international customer service team in Amsterdam. If you're someone who enjoys solving problems, loves helping others, and thrives in a fast-paced, people-first...
-
German Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland BESTSELLER Voltijd € 35.000 - € 45.000 per jaarAt BESTSELLER, we don't just support customers, we build relationships that matter. And it all starts with our people.We're looking for a German-speaking Customer Service Agent to join our international customer service team in Amsterdam. If you're someone who enjoys solving problems, loves helping others, and thrives in a fast-paced, people-first...
-
Dutch Customer Service Agent
2 weken geleden
Amsterdam, Noord-Holland, Nederland BESTSELLER Voltijd € 20.000 - € 35.000 per jaarAt BESTSELLER, we don't just support customers, we build relationships that matter. And it all starts with our people.We're looking for a Dutch-speaking Customer Service Agent to join our international customer service team in Amsterdam. If you're someone who enjoys solving problems, loves helping others, and thrives in a fast-paced, people-first...