Customer Onboarding Team Lead
6 dagen geleden
Ready to scale your sales career in a high-growth scale up where your results drive real world change?
We're Sensorfact, Europe's #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon emissions through intelligent data insights and automation.
Today, we've joined forces with ABB, a global leader in electrification and automation. This partnership has propelled us onto the world stage, enabling us to expand rapidly and help more businesses optimize their energy efficiency, cut costs, and make a positive impact on the planet.
Apply today and help shape a smarter and more sustainable industry.
What you will do:
As a Customer Onboarding Team Lead at Sensorfact, you will play a key role in shaping the success of our onboarding team and ensuring our customers get the best possible start with our platform. You will lead, coach, and inspire your team while driving continuous improvement in processes and performance. Specifically, you will:
Be the primary point of contact for your team, ensuring they meet and exceed their performance goals.
Coach and support your team members in their professional growth, managing all HR-related matters for your team.
Collaborate closely with other Team Leads and cross-functional teams to proactively identify and address potential challenges.
Drive continuous improvement within the Customer Onboarding team based on customer feedback and data, by leading initiatives that enhance performance and efficiency.
What you bring:
Proven experience as a Team Lead or Manager in a customer focused environment, such as Sales, Customer Success/ Support, or Recruitment.
A commercial mindset: you enjoy reaching targets and doing whatever it takes to help your team reach the goals.
A strong sense of ownership: you take initiative, embrace challenges, and approach obstacles with a positive, solution-focused attitude.
Excellent communication skills: you are confident in giving constructive feedback and handling difficult conversations when needed.
Fluency in English (written and spoken).
Visit our website and follow us on LinkedIn, Instagram, and Glassdoor to stay updated on our journey.
-
Customer Onboarding Team Lead
3 dagen geleden
Utrecht, Utrecht, Nederland Sensorfact VoltijdReady to scale your sales career in a high-growth scale up where your results drive real world change?We're Sensorfact, Europe's #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon...
-
Customer Onboarding Specialist
2 weken geleden
Utrecht, Utrecht, Nederland Sensorfact Voltijd € 35.000 - € 55.000 per jaarReady to scale your sales career in a high-growth scale up where your results drive real world change?We're Sensorfact, Europe's #1 smart monitoring platform for the industry, on a mission to make industry smarter, cleaner, and more efficient. Every day, our technology helps thousands of manufacturers cut energy waste, reduce costs, and lower carbon...
-
Customer lead
22 uur geleden
Utrecht, Utrecht, Nederland Small Giants VoltijdJob descriptionAls Customer Lead ben jij de strategische partner voor onze klanten. Je bouwt aan sterke relaties, zorgt dat doelen gehaald worden en dat de samenwerking waarde blijft leveren. Van onboarding tot uitbreiding — jij houdt het overzicht, brengt structuur en ziet kansen voordat ze zich aandienen.Waarom deze rol er isOnze klanten willen groeien....
-
Lead Customer
2 weken geleden
Utrecht, Utrecht, Nederland VodafoneZiggo Voltijd € 47.000 - € 100.000 per jaarGaat dit over jou?Vaardigheden die je goed kunt gebruiken voor deze job.Je bent analytisch. Hoofd- of bijzaak? Dat verschil zie jij meteen. Je komt makkelijk tot de kern en houdt tegelijk het overzicht.Je wilt presteren. Jij weet wat je wilt, en hoe je het wilt bereiken. Daarvoor geef je alles. Zit het tegen? Jij geeft niet op en zet een tandje bij.Je bent...
-
Customer Support Lead
1 week geleden
Utrecht, Utrecht, Nederland Weheat VoltijdAt Weheat, we're on a mission to make heating cleaner, smarter and more affordable for every home. We design and build our own heat pumps and software, and our systems are already heating thousands of homes, lowering energy bills and CO₂.From our smart factory in Eindhoven we handle hardware innovation and production. In our new hub in the centre of...
-
Customer Service Excellence Lead
1 week geleden
Utrecht, Utrecht, Nederland Plat4mation VoltijdAre you a thought leader in the field of customer experience and service transformation? Do you have the drive to set up a new practice from scratch and grow it into a high-performing team? And do you thrive in a diverse role that includes working with customers, developing industry plays, enabling colleagues, and taking an active role in delivery? Then you...
-
Lead Engineer
21 uur geleden
Utrecht, Utrecht, Nederland bol VoltijdHow do you make our customers happy?By leading and taking accountability with your team to develop high-performance services and solutions for our platform. As Lead Engineer in a team of 5-9 engineers, you'll be the 'guardian' ensuring every deployment is scalable and enhances the experience for our 13 million customers. Are you up to the challenge?The...
-
Customer Success Manager
2 weken geleden
Utrecht, Utrecht, Nederland KnowBe4 VoltijdAbout KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed...
-
Customer Success Manager
2 weken geleden
Utrecht, Utrecht, Nederland KnowBe4 VoltijdAbout KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed...
-
Customer Success Intern
21 uur geleden
Utrecht, Utrecht, Nederland KnowBe4 VoltijdAbout KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed...
