HR Service Center Manager

6 dagen geleden

Amsterdam Westpoort, Nederland PPHE Hotel Group Voltijd

We're hiring a HR Services Manager Are you ready to lead the heartbeat of HR?

Location: Amsterdam or London Head Offices, remote working options available

Language needed: Must be able to speak both English and Dutch

At PPHE Hotel Group, we create valuable memories for our guests and that starts with our people. We're looking for a forward-thinking HR Services Manager to lead our centralized HR support functions in Amsterdam and London.

In this key role, you'll manage a high-performing team delivering seamless HR services. From onboarding to offboarding, ensuring compliance, consistency, and a service-first mindset that reflects our hospitality values. You'll drive process improvements like automations, champion HR tech, and be the go-to expert for complex queries and operational insight.

About the role:

  • Proactively and efficiently lead a team of HR Service Centre professionals
  • Manage the day-to-day operations of the HR Service Centre, ensuring timely and compliant handling of employee lifecycle processes
  • Identify and implement process improvements and automation to increase efficiency and reduce manual work, collaborating with People Technology and HR teams to ensure processes meet the needs of hotel operations.
  • Act as a key escalation point for complex or sensitive queries.
  • Ensure all HR transactions and records are compliant with GDPR, employment law, and internal audit requirements.
  • Support internal audits and contribute to risk mitigation strategies.
  • Provide regular reporting and insights to Senior HR Leadership on Service Centre performance, trends, and opportunities for improvement.
  • Monitor and report on SLAs, KPIs, and other performance metrics.

About you:

  • Ability to speak English and Dutch
  • Proven experience managing an HR shared service or Service Centre, ideally within hospitality, retail, or multi-site environments.
  • Strong understanding of HR processes and systems. We are currently moving to the Dayforce system
  • Hospitality mindset with a passion for delivering exceptional employee experiences.

The benefits of working with us:

  • Birthday bonus of €250 (gross, paid in the month of your birthday)
  • Competitive salary
  • Tasty meal during shift
  • Industry pension plan
  • 25 days holiday
  • 1 extra day off for your wellbeing
  • Exciting job opportunities within PPHE Hotel Group across Europe
  • Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Travel compensation (max €200 net pm based on full-time employment)
  • Recommend a friend scheme (earn up to €750 for each friend who joins us)
  • 8% holiday allowance (paid yearly in May)
  • Flexible working policy (if applicable)
  • Annual company parties and outings
  • Exclusive discounts in the employee benefit store )
  • Discount on the collective health insurance from VGZ
  • Departmental incentive schemes
  • Great (online) Learning & Development opportunities to grow your career
  • An advanced onboarding program
  • Access to the hotel gym during low peak hours

and more…

Ready to make a real impact in a fast-paced, people-focused business? Join us and help shape the future of HR services.

  • Service Support Manager

    1 week geleden

    Amsterdam, Nederland Frazer Jones Voltijd

    Our client is a leading international organization dedicated to delivering efficient HR operations and an outstanding employee experience. To support this mission, they are looking for an experiencedPeople Services Managerto lead the execution of employee lifecycle processes and provide operational HR support across multiple countries (Belgium, Netherlands,...

  • HR Manager

    2 weken geleden

    Amsterdam Westpoort, Nederland Granuband Amsterdam Voltijd

    Ben jij een enthousiaste HR-professional die klaar is voor de volgende stap? Bij Granuband zoeken we een junior HR Manager die operationeel en tactisch aan de slag gaat. Jij bent het aanspreekpunt voor onze managers en medewerkers en weet precies hoe je HR-processen soepel laat verlopen. **Wat ga je doen?** Als junior HR Manager bij Granuband ben je hét...

  • Service Support Manager

    1 week geleden

    Amsterdam, Nederland AniCura Voltijd

    Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion...

  • Data Center Technician Manager

    2 dagen geleden

    Amsterdam, Nederland Microsoft Voltijd

    **Data Center Technician Manager**: Amsterdam, Noord-Holland, Netherlands Date posted **Aug 27, 2025** - Job number **1863074** - Work site **Microsoft on-site only** - Travel **0-25**%** - Role type **People Manager** - Profession **Data Center** - Discipline **Data Center Technicians** - Employment type **Full-Time** **Overview**: - As a...

  • HR Manager

    4 weken geleden

    Amsterdam, Nederland Gray Dawes Travel Voltijd

    HR Manager (Nederland) — vorm en voer onze People & Culture-strategie uitWil jij als ervaren HR-professional strategisch meedenken én praktisch uitvoeren binnen een internationale organisatie? Bij Gray Dawes Travel krijg je de kans om de HR-agenda in Nederland te leiden, management te adviseren en HR-processen toekomstbestendig te maken. Solliciteer...

  • HR Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Gray Dawes Travel Voltijd € 80.000 - € 120.000 per jaar

    HR Manager (Nederland) — vorm en voer onze People & Culture-strategie uitWil jij als ervaren HR-professional strategisch meedenken én praktisch uitvoeren binnen een internationale organisatie? Bij Gray Dawes Travel krijg je de kans om de HR-agenda in Nederland te leiden, management te adviseren en HR-processen toekomstbestendig te maken. Solliciteer...

  • ServiceNow HR Service Delivery Developer

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Next-Link Voltijd € 60.000 - € 100.000 per jaar

    ServiceNow HR Service Delivery Developer Technical Competency:Experience in development and customization of ServiceNow HR Service Delivery (Employee Service Management) applications, including HR Case Management, HR Knowledge Management, Employee Service Center (Portal), Enterprise Onboarding and Transitions (Lifecycle Events), Employee Document Management,...

  • HR Manager Site

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland GXO Voltijd € 40.000 - € 80.000 per jaar

    Logistics at full potentialBen jij op zoek naar een nieuwe uitdaging binnen de HR en spreekt de dynamische wereld van logistieke dienstverlening jou aan? Dan is deze functie echt iets voor jouAls HR Manager Site, ben je samen met jouw team van HR professionals het aanspreekpunt voor leidinggevenden en medewerkers als het gaat om HR vraagstukken. Je geeft...

  • Data Center Technician Manager

    2 dagen geleden

    Amsterdam, Nederland Microsoft Voltijd

    As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements...

  • HR & Office Manager

    2 weken geleden

    Amsterdam Westpoort, Nederland Eco-Groothandel Voltijd

    **HR en Office Manager** Wij zijn per direct opzoek naar een ervaren HR & Officemanager die op zoek is naar een veelzijdige baan met duurzame impact. Wil jij met een frisse blik met ons meegroeien? Als HR & Office Manager ben verantwoordelijk voor personeelszaken en het soepel laten draaien van het kantoor. Je creëert een positieve en open werksfeer en...