Product Manager

The job in short

Create outstanding
onboarding and origination
solutions for customers and employees across retail, business, commercial, wealth and private banking lines of business to markets across the globe. Deliver product outcomes that work for Backbase and it's customers across onboarding, account opening or loan origination use cases.

As a Product Manager as part of Digital Sales, you act as an individual contributor in a cross-functional squad comprising of outstanding design and engineering talent. You collaborate with your team to
discover
and
deliver
solutions that are valuable to our customers, viable for our business, provide excellent user experience and are feasible to implement.

If you have passion for seamless onboarding, outstanding account opening or loan origination experiences, then this could be the perfect opportunity for you.

Meet the job

• We provide solutions to enable financial institutions to transform their onboarding and origination experiences for their customers and employees. This covers a broad range of financial products - everything from
  deposit account opening,
  through
  credit card origination, loan origination
  and beyond.
• You will lead the creation of
  business capabilities
  and
  workspaces
  that can support the broad range of onboarding and origination use cases we solve for across retail, business, commercial, wealth and private banking lines of business.
• You collaborate with leadership to agree on the problem space to focus on and then work
  collaboratively with your squad
  to
  discover
  and
  deliver
  solutions to the right problems at the right time, sparring with your Engineering Manager to ensure effective operations across the product life cycle.
• You leep in
  close contact
  with
  the Product and Engineering
  leadership
  as key stakeholders for your team, and frequently align with them to ensure that your roadmap and product plan align with the overall vision for the domain.
• You make sure you have an active
  voice of the customer
  feedback of the loop with colleages in sales, solution engineering and services so that create products that helps them solve real problems for customers - this can be through informal involvement in deal cycles to
  learn and validate
  some of your solutions, or through more forma engagement in the (Request For Feature) process
• You
  break ideas
  down
  into meaningful features and achievable iterations, enabling your squad to continually deliver valuable increments that can be adopted by customers,
  avoiding big-bang deliveries
  .
• Create and maintain your
  product roadmap
  , collaborating with other product teams to support the planning, refining, and prioritization of your desired outcomes
  aligned with our wider ambitions
  .
• Be a product evangelist
  You take the hard steps to make sure everybody knows about & understands your product. Engage with internal stakeholders working with prospects and customers to inform, upskill and demonstrate how your product can solve real problems
• Take care of the whole product life-cycle
  , from the creation of new features, through the management and communication of maintenance activities, through to the decommission of older unused ones.

How about you

• 3+ years product management experience.
• Demonstratable understanding of the techniques and methods of modern
  product discovery
  and
  product delivery
• An AI-first mindset with fluency in using tools like Gemini, Lovable and similar to accelerate execution
• Appreciation of what is required to build outstanding
  onboarding and origination
  solutions for financial products across at least one line of business - experience across multiple line of busines is desirable.
• A demonstrable sense of
  curiosity
  about the underlying 'why' and an ability to use that curiosity alongside
  data analysis
  skills to inform product decisions.
• Thrive working in
  an
  agile manner to deliver
  value iteratively.
• Strong communication skills and the ability to comfortably
  communicate with the larger organization
  through both written and verbal means - producing product documentation, leading presentations, workshops and enablement sessions.
• An appreciation and
  interest in how
  modern technology can solve user problems
• Have a clear
  understanding of the cost
  involved in developing and maintaining software, being able to formulate a business plan to justify roadmap items.
• You have
  good leadership skills
  and always guide and inspire your squads (
  co-located or nearshore
  ).
• You are a
  driver, motivator
  and celebrate your teams wins.