Service and Technical Support Specialist

Imagine yourself

• Doing meaningful work that makes an everyday impact on the world around you.

• Collaborating with a vibrant, diverse, global team.

• Contributing to a brighter, more sustainable future.

It's possible with a role at OTT HydroMet, where you'll have the chance to shape the future of your career—and the future of our planet.

In a world increasingly focused on how humans can responsibly live within our environment, OTT HydroMet, a Veralto company, is on the frontlines of creating the critical water and weather solutions that ensure a safer future for us all. By partnering with our customers around the world, we help detect floods, make solar power more efficient, protect the environment, and ultimately save lives.

Our collaborative, diverse team is made up of engineers and scientists, marketers and researchers; people who've been in the industry for decades or have just arrived with fresh ideas. We're driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people's everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career, with work that makes an everyday impact and a culture that prioritizes your growth and development.

We offer:

• Professional onboarding and training options.

• Working in an international environment where diversity is part of normal business.

• Powerful team looking forward to working with you.

• A versatile, creative task in the growing future market of hydrology & meteorology.

• Competitive salary and 40 days vacation per year.

Reporting to the Service Operations Manager, the Service andandTechnical Support Specialist (f/m/d) will primarily focus on the calibration of OTT HydroMet Pyranometers in our calibration laboratory in Delft, NL. In this role, you will also assist with logistics and administrative tasks related to the calibration process to ensure seamless service delivery and customer satisfaction.

This position is part of the Delft Service Team and will be on-site.

In this role, a typical day will look like:

• Answer technical queries from customers including solar radiometers, solar trackers. Utilize in-depth product knowledge to provide accurate, comprehensive support

• Actively participate in capturing customer feedback and channel it to our R&D and product management teams to influence product development and improvements.

• Inspect solar radiometers and trackers, generate inspection reports and cost estimates.

• Handle necessary actions to complete a service task including administration procedures, customer communication, work order creation, and materials required for repairs.

• Perform troubleshooting and repairs, including replacement of faulty electrical, optical, and mechanical components based on company-established procedures and guidelines.

• Perform calibrations based on company-established procedures and guidelines.

• Prepare and deliver repaired/calibrated products and work orders to the logistics team.

The essential requirements of the job include:

• Technical education in electronics or telecommunication technologies or equivalent work experience.

• Experience in reading technical drawings and understanding relevant technical documentation.

• Experience in electronics soldering and repair equipment (multimeter, soldering equipment, etc.) would be considered a great advantage.

• Proficiency in Microsoft Office.

• Excellent command of English and conversational level of Dutch.

OTT HydroMet is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials, we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources—and building rewarding careers along the way.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.