Customer Success Manager, Rotterdam

6 dagen geleden

Rotterdam, Zuid-Holland, Nederland Dalux Voltijd

At Dalux, success is about people as much as technology. We're now looking for a Customer Success Manager to join our team in Rotterdam from where you'll support our growing customer base and strengthen Dalux's role in the Dutch construction and real estate market.

Your role
As a Customer Success Manager, you'll be the trusted partner for our customers – making sure they not only use Dalux but truly benefit from it. You'll build lasting relationships, help with onboarding and training, and ensure our clients feel supported every step of the way.

What you'll do:

  • Guide and support customers through onboarding, implementation, and training.
  • Build long-term relationships by being a reliable and approachable partner.
  • Present and demonstrate Dalux software in an engaging, practical way.
  • Represent Dalux at industry events, seminars, and knowledge-sharing sessions.
  • Reach out proactively to customers and create new opportunities for collaboration.

What You Bring

  • Experience with BIM and/or digital construction.
  • A background in construction or real estate is an advantage.
  • A natural talent for building trust and creating strong networks.
  • Curiosity and the willingness to dive into software to help others learn.
  • Strong communication skills in Dutch and the ability to communicate in English.

What We Offer
At Dalux, we're proud of our flat and supportive culture. We believe work should be both meaningful and enjoyable – whether that means helping clients succeed, sharing knowledge with teammates, or joining our or after-work gathering.

You'll get:

  • A role with real impact on how Dalux grows in the Netherlands.
  • A supportive and international team based locally in Rotterdam.
  • Learning opportunities through workshops, peer sessions, and international meetups.
  • Quarterly trips to our HQ in Copenhagen.
  • A friendly workplace with space for both professional and personal growth.

Ready to join us?
Send us your CV and application.

Questions? Reach out to Julie at or

Application deadline:
Ongoing

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