Team Lead Services Engineering

1 week geleden

Venlo, Limburg, Nederland Belden, Inc Voltijd

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

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Team Lead Services Engineering

(m/f/d)

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Place: EMEA remote

Type: Full-Time

Level: Senior

You will make an impact in the following way: 

  • Lead Services business for the assigned segment, and manage the delivery of technical services, ensuring high quality and customer satisfaction
  • Develop and implement service strategies, processes, and best practices to drive operational excellence and continuous improvement
  • Lead, mentor, and develop the services team with an emphasis on collaboration and quality
  • Monitor service performance metrics, analyze trends, and report on profitability and key performance indicators to senior management.
  • Manage escalations and complex issues to ensure timely resolution and clear communication.
  • Drive adoption of service documentation, knowledge bases, and training materials

What you will bring: 

  • Education – Degree in Computer Science, IT, Communication Engineering or equivalent experience with networking certifications
  • Experience – 10+ years in industrial sectors, desirably network companies, or project management, including 5+ years of leadership experience
  • Strong Leadership Skills
  • Desired knowledge & skills – Data Solutions, Industrial Ethernet (wired and wireless), or Network Security. Ideally, with experience in Services, with skills in Performance Monitoring, Mentoring and Coaching, Workflow Coordination, Resource Allocation, Service Quality Assurance and Process Improvement
  • Personality – Strong communication and interpersonal skills, assertiveness, team-oriented mindset, entrepreneurial attitude with high self-motivation and resilience, intercultural competence, adaptability in multicultural environments, openness and respect for diverse perspectives
  • Willingness to travel – Occasionally internationally
  • Language proficiency – Fluency in English

Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. We offer you hybrid and remote work practices where feasible, flexible working hours, an employee stock purchase plan, parental leave benefits, paid leave for volunteer work in your community, multiple and frequent training opportunities, professional talent management and succession planning, corporate health and well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

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