Customer Support Consultant

2 dagen geleden

Breda, Noord-Brabant, Nederland Aptean Voltijd
Overview

As a Customer Support Consultant, you support customers in the Food & Beverage industry with diverse IT challenges, turning their needs into effective product solutions. From project launch to daily operations, you guide them through implementation and build lasting relationships. Working with global teams, you collaborate on improvements while independently delivering solutions that help customers succeed.

Who?

We are looking for people who:

  • hold an HBO or WO degree, preferably in business, logistics, or finance.
  • show strong team spirit and flexibility beyond the typical 9-to-5 mindset.
  • are experienced with ERP applications such as Microsoft NAV or Microsoft Dynamics 365 Business Central.
  • understand production and logistics business processes.
  • ideally, have knowledge of the food and beverage industry and several years of relevant consulting experience.
  • work proactively and manage tasks independently.
  • demonstrate excellent problem‑solving skills.
  • are eager to learn and think analytically.
  • stay resilient under pressure.
  • show commitment and passion, inspiring customers with their energy.

What?

In this role, you would:

  • help our customers solve problems so they experience as little disruption as possible in their daily business.
  • answer customer questions and provide advice that can lead to improvements.
  • be an active member of the Customer Support Team.
  • contribute to improving the team so we can serve our customers even better.

Where?

This role is ideally based at our Aptean office in Breda.

Why?


In this role, you will work with a collaborative team to deliver expert solutions to Aptean's customers worldwide.

Aptean is a place where problem‑solvers can thrive. We offer learning opportunities across the company, enabling you to build a career here regardless of your background. Each of us brings unique stories and strengths, and together we form a dynamic organization that values its employees as much as its customers. Our leadership team is committed to attracting, developing, and retaining exceptional talent.

About Aptean

At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions.

Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean' s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.


"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." – TVN Reddy


Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

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