People & Culture Business Partner

G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 30 million people from 180 countries have already purchased more than 100 million digital items. Why? Sellers from all over the world present a rich offering of over 75,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.

What else sets us apart? G2A.COM is a place co-created by a team of 400 exceptional experts representing 12 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have offices in Warsaw and Krakow. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.

We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2023 over 180 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI), augmented reality (AR), and specialized cybersecurity solutions.

We regularly check job satisfaction. According to the latest survey, as many as 88% of us are satisfied with work-life balance, 93% appreciate teamwork, and 83% value managerial support. The average tenure at G2A.COM is an impressive 5 years. This is simply a place where people want to be.

By joining us, you will have the opportunity to collaborate and create projects with international brands such as Google, PayPal, Amazon, VISA, Mastercard, PayU, EY, Synerise, Modivo, Empik, and Microsoft. We think and act globally, and in our daily work, we are guided by analysis and data, although intuition and experience-based insights are also considered a significant asset. We invite you to join us on the journey of co-creating Gate2Adventure – the gateway to the world of digital entertainment.

We’re waiting for you

• Do you have highly developed business advisory skills in HR within the IT industry?
• Can you boast of rich experience in implementing and managing complex HR projects in a technological company?
• Do you want to co-create and co-implement HR strategy in close collaboration with decision-makers and the HR team?

Are you a versatile individual and a business ninja - leveraging your knowledge, best tools, and processes to successfully support the creation and implementation of business strategies?

You've come to the right place - here you'll spread your wings and fully utilize your expert skills. The People & Culture team at G2A.COM is looking to add an HR Business Partner to our cohesive team, who will take care of the Product area, responsible for the development and maintenance of our Marketplace.

Your role, as a professional advisor, strategist, and HR expert, will be to support the managerial staff, stay close to the business, and implement best solutions in close collaboration with the People & Culture and Finance & Operations teams.

Apply to us if you want to co-create HR strategy with us and contribute to the development of individuals working at G2A, as well as their engagement and satisfaction. A staggering 92% of them would recommend G2A as an employer that supports and enables growth, with a job satisfaction level as high as 90%. Maintaining these excellent results is of utmost importance to us.

• You have at least 4 years of experience as an HR Business Partner in a tech or e-commerce company
• You have ease of collaboration and building partnerships with individuals in managerial and executive positions
• You are familiar with a specific and latest trends in the IT industry
• You approach business from multiple perspectives, understanding the environment and business processes well, and propose actions with them in mind
• You have a broad, systemic view of the organization and its operations in international markets
• You possess analytical thinking skills and can diagnose business needs, analyze data, and draw insightful conclusions adeptly
• You have extensive experience in change management
• You have highly developed interpersonal and communication skills
• You enjoy running meetings and know how to adjust presentation format to the needs of your audience
• You can present data and convey information in an attractive, understandable manner
• You are proficient in Excel and feel comfortable preparing informational material in PowerPoint
• You are assertive, goal-oriented, self-sufficient, and able to prioritize your tasks
• You like interacting with people and working as a team
• You have practical knowledge of labor law
• You have a higher education in HR / coaching / psychology / organizational strategy / labor law
• You are fluent in English at least at the B2 level

Bonus points for:

• Knowledge of HR systems
• Knowledge of Atlassian (Jira, Confluence)
• Experience in coaching and conducting soft skill training session

• Building HR's position as a business partner by providing professional HR advisory services and collaborating on the implementation of company strategic plans
• Supporting Managers and Chief Product Officers in implementing HR strategies
• Supporting Managers in daily team management, talent-mapping, planning development paths, staff changes, and challenges related to them
• Close cooperation with the recruitment department towards creating teams and developing hiring plans
• Preparing reports, analyses of market competition, and HR indexes for the IT area
• Co-creating budget reports for your area
• Delivering adjusted HR tools and solutions which support realization of strategic business plans
• Supporting employee development through targeted actions related to competency development
• Co-creating processes that support business efficiency
• Proactively supporting the processes of managing changes affecting the staff (e.g. implementing new HR policies, shifts)
• Co-creating and executing training and development strategies
• Recommending and communicating necessary changes and solutions in the areas of HR, Learning & Development and Well-being
• Co-creating and strengthening the organization’s structure
• Actively monitoring market trends, recommending changes within the dedicated area, and knowledge-sharing
• Building engagement and coordinating the surveys evaluating co-workers’ satisfaction and engagement from work
• Creating new and improving prior HR processes improving the daily employee experience
• Constant co-operation with HR and Payroll

• Hybrid workplace model
• You will join an inspiring People&Culture team where collaboration and mutual support are key and each member makes a significant contribution to the overall success of the business.
• You receive all the necessary work resources, such as a laptop and/or a phone
• We can provide and deliver ergonomic and electronic equipment for your home office, such as footrests, stability balls, chair with back support, monitor, mousepad, laptop docking station, mouse, keyboard, headphones
• We provide an opportunity for realizing new ideas and appreciate them a lot
• We encourage the development of skills and competences with internal and external trainings
• We value DEI – Diversity, Equity & Inclusion
• We support grassroots initiatives and take part in charity events
• We offer valuable benefits, such as:
• the welcome pack,
• vouchers for the Worksmile platform (each month the employees receive a pool of 200 points they can spend on many products and services available in the system),
• private healthcare
• the MultiSport card,
• an opportunity to take part in internal and external trainings and industry events,
• many more
• You will receive discount codes to use on the G2A.COM sales platform so that you can enjoy the benefits of our offers and services

Next steps:

If you’re interested in our offer, do send us your CV, we’d love to read it.

Learn how our recruitment process works — we’ve prepared a detailed overview, including guidelines for interviews: