Intern Customer Onboarding Specialist

2 dagen geleden

Duivendrecht, Nederland Transferz Voltijd

Want to kickstart your career in the global travel industry? Join our international team as an Intern Customer Onboarding Specialist, where you'll help shape ground transportation for travelers worldwide by helping the Partner Succes team by making the onboarding and implementation process as smooth as possible. 


About Transferz & the role

At Transferz, we operate a global marketplace for ground transportation, connecting travelers with seamless door-to-door transfers in over 150 countries, 1,500+ airports, and more than 5,000 transfer companies. Whether it’s the first or last mile of their journey, we ensure travelers can rely on us for stress-free transfers.

As we grow, we’re looking for a motivated Customer Onboarding Intern to join our Partner Success team in Amsterdam. In this role, you’ll be essential in onboarding new partners, ensuring their smooth integration and understanding of customer touchpoints. If you thrive in a fast-paced environment, want hands-on experience in customer relations, and excel at organization and time management, this is the perfect opportunity for you


What Will You Do?

  • Oversee the onboarding process for new partners, ensuring they are effectively integrated.
  • Submit detailed weekly progress reports, ensuring that data is accurate and reflective of partner and project status.
  • Oversee various aspects of partner campaigns including setup, deployment, and reporting.
  • Organize and manage timelines to support company goals and ensure project success.
  • Prepare professional-quality documents and communications.
  • Think critically when planning to ensure project success and support side projects that benefit partnership initiatives.

Job Requirements:

  • We are looking for someone who can stay at least 4 months and can start as quickly as possible.
  • Knowledge in Sales, Advertising, Marketing, or Business major is preferred.
  • Excellent interpersonal and communication skills, with strong analytical abilities.
  • Experience with PowerPoint, Word, and Excel is preferred.
  • An entrepreneurial spirit with a good sense of humor.
  • A hardworking and independent attitude, and the ability to thrive in a fast-paced team environment.
  • Fluency in English, both written and verbal.

Bonus Points If You:

  • ...have prior account management experience.
  • ...speak a second or even third language

We can offer you:

  • a place where you can be yourself and grow your skills; we personalize your learning trajectory based on your desired outcome
  • a great working atmosphere with driven and ambitious peers;
  • all the tools you’ll need to excel; both hardware and software;
  • A vibrant new office in Amsterdam with a global impact on ground transportation
  • Flexible working hours, office-based (remote working on discussion basis)
  • An entrepreneurial environment in which the sky is the limit

At Transferz, we offer a personalized growth environment in our vibrant Amsterdam office, supported by a collaborative team of ambitious colleagues. We foster a culture of openness, transparency, motivation, and fun, characterized by our fast-growing, hard-working, and ambitious scale-up. While we're a tech-driven company, we prioritize serving our partners and travellers through passion, teamwork, and informal communication. Our commitment to diversity is reflected in our status as a multilingual and multinational company, headquartered in Amsterdam with offices in Cordoba (Argentina), Bangkok, and 8 other locations worldwide.

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