Aerospace Customer Care Specialist
2 maanden geleden
Schiphol, Netherlands | Frachttransport und Kundenservice | Vollzeit | NL2097791
From small screws to large engines, you move aircraft parts around the world You will be in close contact with our customers, partners and internal departments and be responsible for processing transport orders and providing an excellent, cutting-edge service to our customer at our Air Logistics site in Schiphol.
Your Role As a customer care specialist in the Aerospace sector, you will be the first point of contact for our customers and partners in Aerospace. You will manage shipment tracking and monitoring, organize Aircraft On Ground, charter, and on-board courier shipments, and handle global engine transports. Unlimited commitment is not only a term for us on the tarmac - without our air freight teams we would not be at the top of the industry. As an employee, you are our figurehead for transport inquiries in existing business as well as for new customer inquiries. You will process and track import and export shipments in the aerospace sector and thus ensure the leading quality of our network. Are you familiar with the aerospace sector? Are you also a strong communicator and do you value close customer relationships? Then an open-minded team and varied tasks await you at our location directly at Schiphol This is a fulltime position. Your Responsibilities- Serve as the primary contact for customers and partners in Aerospace;
- Trackand monitor transport orders;
- Organize Aircraft On Ground, charter, and on-board courier shipments;
- Manageglobal engine transports;
- Close cooperation with all operational departments, sales and, in particular,customers;
- Support the billing department;
- Proactive customer support and sustainable solution finding to ensure a long-termcustomer relationship based on partnership.
- You can handle a fast-paced working environment with high-demanding customers;
- Strongorganizational and communication skills;
- Ability to work independently and as part of a team;
- Knowledgeof the aerospace industry is a plus;
- Good MS Office skills
- Ability to work in a team, ability to work under pressure;
- You have an excellent command of the English language, both verbally and in writing. Dutch is an asset.
#LI-SD2
Good Reasons to Join We offer you a challenging position in a dynamic working environment in which development and progress are important. You will join an ambitious and energetic team. We work in a flexible working schedule whereas your private life- work balance is optimal. You will start with an annual contract, and if everyone is satisfied, resulting in a permanent employment afterwards. In addition to an marktconform salary, we also offer a good pension scheme and travel allowance. You will have 24 vacation days and 3.5 atv days and you have the option to buy additional days. Kuehne + Nagel is a good and reliable company, therefor a VOG + VGB is requested at the start.-
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